Guest User
May 15, 2025
W15 Lake Gregory is a charming property with modern amenities that make it a pleasant place to unwind in Nuwara Eliya. The rooms are clean and cozy, though smaller than expected. Heaters in the rooms were a welcome feature, but they didn’t always function properly, which was a bit disappointing given the cold climate. The heated swimming pool was one of the main attractions, but unfortunately, the pool heaters weren’t working properly during our stay. This made it difficult to fully enjoy the pool, especially in the chilly weather. The food, on the other hand, was excellent—flavorful and well-presented, easily one of the highlights of the stay. Service overall was good, although the initial welcome lacked the warmth and hospitality usually experienced at similar resorts. That said, the staff were polite and accommodating throughout the visit. As for the views, while the surroundings are peaceful, they didn’t quite live up to the picturesque scenes described in the property’s promotions. In summary, W15 Lake Gregory offers a comfortable stay with delicious food and decent service, but there’s room for improvement in terms of heating, hospitality, and delivering on scenic expectations.