Guest User
February 20, 2023
Dark and dingy hotel which is centrally located but in desperate need of refurbishment and a good clean. The bathroom was dirty, one stained towel, peeling paint and a musty smell. The water from tap and shower came out brown and never got hot. I used bottled water to wash myself and clean my teeth. Not a satisfactory experience after a day's travel. A flask of water is provided but due to cleanliness I would not trust it. The bedding was a single duvet on a double bed and offered no warmth. Staff eventually provided a 2nd duvet but this was reluctant. Most of the dinner menu was unavailable and would take an hour. The bar was dark and uninviting and staff were hostile. Breakfast was poor ... cold tea in a metal jug with no lid. Fruit was dried out having been left out. Eggs were cold as were the sausages and bacon was barely cooked and fatty. Fruit juice appeared made from a concentrate. Staff were largely absent and had no customer service skills.