Hotel Hans Egede

If you like to go to night clubs and you don't go to bed till after 1:00 a.m. this is a good hotel choice for you. However if have to go to bed before 1:00 a.m. because you have an early morning flight or you just like to go to bed before 1:00 a.m. then avoid this hotel all costs. You will not get any sleep until past 1 an with all the thumping through the walls and loud music

There are no hotel chains in Nuuk so I was forced to pick an independent hotel, the one which is supposed to be best in the city, or at least, the most expensive. Next time I would choose differently. Our room was not bad and could be considered to be a nice Four Points or Hilton Garden Inn for example. But once again an independent hotel comes up short compared to international hotel chains, even if I compare to low level hotel brands: (1) There was construction work ongoing, I was not informed when I booked. The compensation to all guests was a glass of wine. That's inadequate in my humble opinion, heck in many chain hotels we get a welcome drink as a matter of due course, not as compensation. Construction was noisy and an outdoor lift had workers peeking into our room - no privacy. (2) Our room type was "polar class" which is more expensive than the cheapest room type. So they try to market polar class like a club/executive room of chain hotels but the benefits of polar class were very weak: a bowl of nuts in the room upon arrival and a bathrobe, which is standard at chain hotels anyway. Especially in Greenland, a bathrobe should be included for all guests for hotel which costs 300 USD per night. (3) Breakfast was included for everybody which is normally not a good sign in terms of quality. I would say it was not as bad as Hampton Inn or Holiday Inn Express food, but not significantly above either. There was no service in the restaurant whatsoever. Nobody to assign us a table or serve coffee, guests would just walk in and do as they please. In fact it was not even a restaurant anyway due to construction, but rather a sterile and unpleasant conference room. The buffet was mediocre and nothing that stood out. (4) They tried to charge me for a roll-away bed at check-out. I said no way, I was given a price quote when I booked so this is what I will pay. Also no mention at check-in of any roll-away bed charge. The receptionist kept saying "nothing is free". I could clearly see their money grab attempt. I stood my ground - I am not paying for undisclosed charges. He said I booked only for 2 adults. I responded that the hotel knew exactly we were coming here with children because the extra bed was already in the room when we arrived! So they cannot claim they did not know. He finally gave up and I did not need to pay, thankfully. But the conversation was not pleasant. The result they get is a guest walking away unhappy. In summary, despite some reasonably good points to this hotel like the roof top bar which was lovely, this hotel is exhibit A why I almost prefer to pick a chain hotel which treats me well over an independent hotel which petulantly believes itself to be full service but where I am often treated at best like a generic no-name, and sometimes worse, like here. Next time I would save money and stay at a more basic hotel in Nuuk and possibly be treated just the same, or take a look at what AirBnB has t

I was disappointed by my hotel experience. Nuuk may not be ready for tourism like its neighbor, Iceland. While the HHE is considered the best hotel in Nuuk, it is no better than a 3-star tourist hotel in the United States. It is more like a Days Inn than a Marriott or a charming European Boutique hotel. The deluxe polar class hotel was spartan, the bathroom small and had a moldy shower curtain that created a terrible odor in the room. There was a single window to air out the room, and the housekeeping was spotty. The hotel had breakfast in a conference room, and the food was very sad and of limited selection. The hotel was undergoing construction and the construction noise was loud from morning to night. I stayed three nights and regretted the choice.

Good location; comfortable; probably the largest hotel in Nuuk; quality breakfast served from 6am in morning; single room was quite small

Just a basic hotel, no frills, nothing to make it special or stand out from the rest. We did have a great steak in the restaurant.