Anonymous User
December 26, 2022
Now I have to add my two cents. I had booked a single room.
Checking in was very quick - maybe even too quick. Everything was quick, quick, and then I wasn't even wished a good stay or anything like that. Normally I wouldn't care, but not in a 5-star hotel where you're supposed to feel comfortable. The room was never cleaned before my stay. Dirty toilet seat, dirty mirror, tiles in the "bathroom" absolutely dirty, garbage not completely emptied. To be honest, the bed sheets didn't smell fresh either, just like the room itself. I think a family of bears lived in there before me, I had to get a scented candle to improve the smell. The room was the size of a shoebox. The shower doors can't even be opened properly because there's far too little space in the bathroom. You can also forget about taking a shower because the structure is so old that you don't even get lukewarm water. Either scalding hot or ice cold. The windows aren't airtight either, so I put a towel over the slit so that it doesn't get too draughty overnight. Of course I don't know what the other rooms are like, but for me the stay was like a 2 to MAXIMUM 3 star hotel. Overall I'm very unsatisfied and this night was NEVER worth €440!
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