Guest User
December 27, 2024
This is the first time I have encountered such a bad so-called hotel in all these years of traveling abroad. I would not stay in such a hotel even if you paid me for free. It was unimaginably bad. First of all, the phone number reserved by the hotel could not be dialed at all, and the hotel could not be found on the map. We followed a location and walked to a place, which was surrounded by garbage. We thought it should not be here, but we could not find it. No one answered the phone. In the scorching heat at noon, accompanied by the flying dust on the road, it felt so bad. The driver finally found the tunnel based on the photo of the building. We were taken into a private house and went up to the top floor. The moment the hope keeper opened the door for us, I wanted to die. The room is not decorated at all. Can you believe it? The only two furniture is a bedside table that no one picked up in the garbage dump in China, and there is also a 1.5-meter double bed with the same garbage. There is a mattress picked up from the garbage dump. You read that right, the mattress I picked up is indescribable and has no bedding. People who have been to Tanzania should know that the locals have a strong body odor. This is The most important thing is that if you dare to breathe the taste in it, I will be considered a hero. At that time, I took out my cell phone and wanted to take a photo, but I was blocked and refused to take a photo. I said that we should stay for one night first, and we could change rooms the next day. The so-called other rooms are just more bed sheets and quilts than this. According to the information my son found, the bed sheets and quilt covers were yellow, which was very disgusting. She wanted to cancel the house keeper, but she said she couldn't make the decision and had to find a manager. I said you called the manager and then confirm it now. She told me that she lost her phone. I said you used my phone to call her, and she said she wanted to send an email. I said you sent it. I was watching you send it here, and she said she lost her computer. In short, she was lying. During this period, she didn't let me take photos, and I said Then how can I keep the evidence to apply for a refund? She said you can apply. I asked her again if I applied, can you confirm it. She said she would communicate with the manager. In short, she kept talking to him. Fortunately, I spoke to Ctrip customer service and recorded the communication records between me and house keeper, including the fact that they did not let me take photos. Then we resolutely left there. .
I would like to thank Ctrip for actively helping me communicate with their agent. Although the hotel still refused to refund, Ctrip still paid the fee out of their own pocket. I will gradually transfer all my booking orders to Ctrip in the future.
I would also like to remind everyone that you must be cautious when booking travel to Africa. Except for South Africa, you must be cautious in other countries.
The scenery on Sang Island is nice, but there are a lot of people on Christmas, and hotel prices have increased several times. The key is that it is too hot to go out
Original TextTranslation provided by Google