Guest User
October 23, 2023
I was surprised by the response, which I didn't expect from an old inn. With this kind of response, it seems likely that Oigami Onsen will become even more obsolete. 1. Front desk response: When I checked in, I noticed that my name was written incorrectly on the paper, so when I pointed it out, they told me that it was exactly as entered, as if it was their mistake. When I entered the room, I looked at the confirmation email from the inn on my phone and saw that it had the correct name written on it. Just to be sure, I pointed this out at the front desk, but they said it was a typo on the part of the staff, and they didn't apologize or apologize. 2. Plan with 100g of Joshu beef sirloin steak I was looking forward to dinner, but there were 4 thin pieces of red meat. Steak is a dish that is eaten with a sauce similar to Genghis Khan. The amount is clearly less than 50g. I complained to the front desk when I checked out because the foreigner who was transporting me didn't know what was wrong with me, but he gave me the excuse that it was a cut steak (what's that?). Misrepresentation on the website that doesn't even look like the photo. There was no sincere response, and it was at such a terrible level that it would be impossible to come back. It was a horrible stay, leaving me feeling like I had been cheated.
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