Popular Novate Milanese 4-star Hotels

Terrible location. And very rude staff. This is a nice hotel in terms of the rooms were spotless and comfortable..... however, it is very geared towards corporate guests. It advertises that there is a shuttle service available on reservation, but what they don't tell you is that it's €150 to the centre of Milan!! A taxi ANYWHERE is a minimum of €35 and taxis charge on a meter from when they are first booked, so if they are 20 mins away before they get to you, you pay for that as well. The train station is a 20 minute walk away so no good if you are not very mobile. Staff are extremely rude and don't go above and beyond to help or advise you, from restaurant to reception staff, I got the feeling that unless you are Italian, they don't want to know. Staff won't discuss any issues unless there is a manager there (not there often in my experience) and we often had to wait at reception for a while for any member of staff to appear. My advice is, unless you hire a car or have plenty of Euros for taxis, go somewhere else.