Novotel Limoges le Lac

We were a family of four with two children under ten travelling to and from the south of France. This is a lovely hotel, clean and comfortable. Staff are friendly and helpful. It is perfectly situated as an overnight stop off. The pool and terrace are an added bonus. It is also situated right by a lake and has walks and a great children’s play park. Breakfast was wonderful with fresh taste food. We also had dinner there which was equally as tasty. We will be staying again. Thank you

Stayed May 20th, hotel was deserted. It was a French holiday which we were unaware. Male receptionist not at all welcoming. Informed us restaurant was closed, no prior notification even though booked through the Accor website. Informed us we could eat at a local restaurant, when asked us if he could book us a table, he stated he had never been asked to make a booking before, gave us the telephone number. Took the rickety lift up to our room. The corridor was dingy.in need of refurbishment. Entering our room through a very squeaky door as was the toilet door. On showering the shower came away from the wall. Breakfast was OK not up to Novotel standard. A few days ago we had stayed at the Novotel Tinqueux, reception there was helpful booked us a taxi and helped with luggage etc. Room in good state decoration, had an excellent stay. On our way home stayed at B&B Dardilly, was also very very welcoming good service, was a former Novotel. These were an example how guests should be treated. Usually booking through the companies website you receive an e-mail enquiring about your stay. I received no such communication concerning our stay at Novotel Limoges. It is a shame the standard has dropped as our previous visit had been enjoyable with helpful receptionists & staff.

Have stayed at this hotel en route to the south coast before so was a little concerned when I read some of the recent reviews. I needn't have worried though. Our room on floor 2 was fresh and recently refurbished. We enjoyed a meal in the evening and a very good breakfast with lots of choice. The evening menu isn't vast and at the end of the day it's a chain hotel so I don't expect gourmet but we had a lovely time and a very good bottle of wine. The staff were very friendly and appreciate a few words of French, however rubbish you are - but they spoke a little English too so we managed to communicate just fine. The pool was closed when we were there as it had just been treated with chemicals but it was spotlessly clean and looked inviting. We enjoyed a cocktail on the terrace overlooking the lake. Can recommend a trot around the lake while you're there. Will definitely return.