Ceylon Tea Trails - Relais and Chateaux

Guests praise the exceptional service, attentive staff, and spacious, stylish rooms with stunning views and direct access to a private garden. Some mention the personal touch making it feel like home.

We stayed at Ceylon Tea Trails in the Tientsin Bungalow. Although the furthest away from the more central activities, it is the oldest of the bungalows and boasts a wonderful charm. It also had a decently sized pool, jacuzzi and spacious lawn areas. Room and Hotel: Beautiful rustic charm, extremely well-appointed rooms and bathroom. Has a lovely verandah for when it's warmer and indoors has a formal dining room, sitting room and pool table room. Service: The service here is outstanding. Everyone was warm, friendly, helpful and so kind. I cannot commend the managers Clement and Nilantha highly enough. On top of this, the bungalow offers a personalised service where the staff pretty much cater to you around the clock. We had Nesha, Lashen and Keseven who made sure our needs were well catered for, and who helped organise activities for us during our stay. Activities: It rained pretty much the whole time we were here, but it didn't stop us from enjoying a lovely hike around the tea fields. We also did a tea tour where Bernard our tour guide gave us a fantastic, informative, and very humourous journey through the history of tea in Sri Lanka. Food: Wow. The food was incredible with both Western and Sri Lankan options. The hotel offers 4 meals a day breakfast, lunch, high tea and dinner, all of which were fantastic. I highly recommend giving the Sri Lankan options a go - we much preferred this! The chef gave us a run down of the proposed menu at the prior meal so we got to preview the deliciousness to follow. The selection of drinks is also extensive with a great selection of cocktails, wines, beers and non alcoholic options.