Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norwood

Ceylon Tea Trails - Relais and Chateaux

No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province, 00100, Sri Lanka
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With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.Show More
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Highlights
Free parking
Delicious breakfast
Airport drop-off available
Lots to do
Amenities
Library
Tennis court
ParkingFree
Luggage storage
Hot springsFree
Wi-Fi in public areasFree
Spa
Karaoke
All Amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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4.9/5
Outstanding
Cleanliness4.9
Amenities4.9
Location4.9
Service4.9
All 51 Reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Talawakele Railway Station
(28.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: Al Masjid un Noor Jumma Masjid
(1.1 km)
Landmarks: Norwood Hindu Temple
(1.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Room
2

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Owner's Cottage
5

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Master Suite
13

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
Check Availability
Garden Suite
6

Garden Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
Check Availability

Guest Reviews

4.9/5
Outstanding
51 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location4.9
  • Service4.9
Average for similar properties in Norwood
Most Mentioned
AI Summary
Guests praise the exceptional service and stunning location with lush green mountains and a serene lake. They appreciate the spacious, stylish rooms with personal touches and direct access to a private garden.
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2023
Wonderful people, can’t be more attentive. Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 30, 2025
We stayed at the Norwood Bungalow of the Ceylon Tea Trails properties. Property was first class in every sense of the word, from the food, service, all inclusive and attention to details. Only six rooms so feels like a private home up in tea country. We also had lunch at the Dunkeld Bungalow and service and food was equally good. A perfect place to relax in the tea country, with the availability of walks in the countryside or swimming in the lovely pool. First class service from our two butlers Anoj and Rahid-thank you!!!! Just excellent!!!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 27, 2025
Stayed at the absolutely stunning Norwood bungalow. This was pure luxury. The perfect way to relax. The place is nestled up in the hills rocked in the middle of tea plantations. So serene and beautiful. Every morning the chef would have a small chat and see what you would like to eat and prepare lunch and dinner accordingly. Each dish was out of this world. The high tea is a winner!Thank you chef Rangana and team. You can also visit the other bungalows around the reservoir for a meal. They organized an informative visit to the Dunkeld Tea factory and the guide, Bernard, was like a walking Tea Encyclopedia. At the bungalow they have a lovely swimming pool and this stunning jacuzzi tucked away in the corner to give you added privacy. The rooms are classy, well appointed and spotless and maintain the true heritage of the place. The staff are so attentive and ensure to cater to your every need whilst ensuring your privacy is not compromised at any time. Have to mention Dasun and his super team of Janaka, Wahed and Priya. Just left no stone unturned turned in ensuring my every need was met and the stay was memorable. Truly relaxing and allowed me to totally switch off and reset. Highly recommended. Look forward to coming back. Soon.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 26, 2025
We had an absolutely amazing stay at Summerville Bungalow. From the moment we arrived, Sanjaya and his team went out of their way to make sure everything was just right. They really took care of us and made us feel so welcome. I have a severe nut and sesame allergy, and I can’t say enough about how well the kitchen team handled it. Every meal was carefully planned, and they always came up with something exciting for lunch and dinner. I even got to pick the entire menu twice, which was such a treat! The chef and his team truly deserve a lot of credit for their attention to detail. A special shoutout to Kumara, who looked after us every evening at dinner. His service was next level, and his cocktails wonderful. His friendly and attentive nature really made a difference to our overall experience. The bungalow itself is well-kept with a simple yet elegant design. The views of the reservoir are stunning, and the pool is a lovely place to unwind—though the water was a bit on the cooler side! One small thing to mention is that, like at other Resplendent properties we’ve stayed at, the beds are quite firm. Ours seemed to be two mattresses pushed together, so there was a small gap in the middle—not a huge deal, but something to note for those who prefer a softer bed. The activities on offer were enjoyable, but we were a bit surprised to see a $30 charge for kayaking around the reservoir on your own, especially given that this was an all-inclusive stay. In most other hotels and resorts we’ve been, kayaking is nearly always included. All in all, we had an unforgettable time and truly appreciated the warmth and hospitality of the entire team.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 18, 2025
Must be one of the best hotel experiences in the world. We stayed in Castlereagh a 5 bedroom tea planters 1930s bungalow set in fabulous lawns and gardens with views over the lake. Each room had a private garden as well. Meals are all prepared specially for you after discussion with the chef. The service was incredible- special mention to Singh and Aruna, food delicious. All meals and drinks included in the price. We booked through luxurious Lanka. The tea tasting with Bernard is not to be missed. He is a fund of great stories and knows all you could ever want to know about tea

Services & Amenities

Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

To check-in, contact the property in advance.At the same time, please provide your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.

Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?

The cancellation policy for Ceylon Tea Trails - Relais and Chateaux varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?

Standard check-in time at Ceylon Tea Trails - Relais and Chateaux is 14:00 and check-out time is 11:00.

Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?

Yes, Breakfast is offered at Ceylon Tea Trails - Relais and Chateaux. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

Can I bring my pet inside the Ceylon Tea Trails - Relais and Chateaux?

As much as we love pets, unfortunately, we are unable to accommodate them in Ceylon Tea Trails - Relais and Chateaux.

Is airport shuttle service offered by Ceylon Tea Trails - Relais and Chateaux ?

Yes, at Ceylon Tea Trails - Relais and Chateaux, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromPHP88689
Hotel Star Rating5