Ceylon Tea Trails - Relais and Chateaux
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Norwood

Ceylon Tea Trails - Relais and Chateaux

No.1 of Luxury Hotels in Central Province
Estate, Norwood, Central Province, 00100, Sri Lanka
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With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.Show More
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Highlights
Delicious breakfast
Free parking
Airport drop-off available
Lots to do
Amenities
Sunbathing area
Hot springsFree
Spa
ParkingFree
Priority airport pick-up
Car rentals
Library
Tennis court
All Amenities
Property Description
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.
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4.9/5
Outstanding
Cleanliness4.9
Amenities4.9
Location4.9
Service4.9
All 49 Reviews
Surroundings
Train: Hatton Railway Station
(12.1 km)
Train: Talawakele Railway Station
(28.3 km)
Landmarks: The Tea Fields- Tea Tour
(1.0 km)
Landmarks: Al Masjid un Noor Jumma Masjid
(1.1 km)
Landmarks: Norwood Hindu Temple
(1.2 km)
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Rooms

Guest Reviews

Services & Amenities

Policies

Luxury Room
2

Luxury Room

1 King bed or 2 Single bed
31-44m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Owner's Cottage
5

Owner's Cottage

1 King bed
180m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Master Suite
13

Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Garden Suite
6

Garden Suite

1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Private toilet
Conditioner
Soap
Room Details
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Guest Reviews

4.9/5
Outstanding
49 reviews
Verified Reviews
  • Cleanliness4.9
  • Amenities4.9
  • Location4.9
  • Service4.9
Average for similar properties in Norwood
Most Mentioned
AI Summary
Guests praise the exceptional service and stunning location with lush green mountains and a serene lake. They appreciate the spacious, stylish rooms with personal touches and direct access to a private garden.
X‍i‍a‍n‍g‍j‍i‍e‍l‍e‍i‍z‍h‍o‍u
October 14, 2024
Room introduction The tea garden visit in the package is a complete routine of promotion. The promotion activity of visiting this old tea factory lasted more than an hour, and more than four hours were wasted! There are good and bad differences in the five small houses in this group. Be careful. In addition, call the hotel one day in advance. Please confirm with Ctrip whether this phone can be dialed! The hotel waiter has a very good attitude!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 6, 2024
British-style villa, the bathroom is so beautiful! Enjoy the beautiful scenery alone, the swimming pool view is very good, and the hot water bath is very comfortable! The butler-style service is very commendable. We discuss food with guests every day and arrange where to go as much as possible. Every aspect is satisfying!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 6, 2023
It’s such a perfect hotel. I have to go back and stay for a few more days to express my love for this hotel. It creates a hideaway between Tea Mountain and Bihu Lake. The food is worthy of being a classic product of Relais & Châteaux.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 5, 2023
Wonderful people, can’t be more attentive. Hidden in the mountains, remember to stay in Summerville. Staff samantha et al made it a really good two nights. Highly recommended
Original TextTranslation provided by Google
M‍o‍b‍i‍l‍e‍5‍8‍2‍3‍0‍6‍5‍5‍1‍8‍7
March 4, 2025
- to be caught in the rain. Castlereigh bungalow has only 5 rooms so the atmosphere is one of a house party. The tall figure from Birmingham, the military man, the Belgian lyricist (or is he a detective), the motorcyclist with a ponytail make quite a cast. All of us in a bungalow built in 1925 with a vibe of the 20s, 30s and 40s inside. The bedrooms without AC but a fan is enough at the altitude of the tea plantation. It really is all inclusive with a first class chef and staff, Singh stands out as really knowing his profession. If you stayed for 6 days as we did you could easily leave with a Michelin man physique. Food is Sri Lankan or European as you wish and jolly good. There is a pool and the pretty garden is well looked after. We went to 3 of the other 4 bungalows and our second choice would be Teitsen. Castlereigh though seemed the most authentic and comfortable. Let the rain pitter patter But it really doesn’t matter If the skies are grey Long as I can be with you It’s a lovely day
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2025
A beautiful experience like no other, Ceylon Tea Trails feels out of this world. Set in breathtaking surroundings amongst the working tea plantations we loved drinking and learning a lot about tea, and the plantation history. The beautiful restored bungalows are a snapshot back in time, which now set out to educate about the past, while also celebrating the rich nature and heritage of Sri Lanka. Food and service is impeccable, personal, and everyone there made it feel liked a serene home away from home. Even travelling with two little boys, we still felt peaceful and rested here! We tried to soak up every single moment of our truly special time here. Thank you again to the wonderful staff for making it such a special trip.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 28, 2025
If you want to experience what was Tea planters’life , go to Ceylon Tea Trails. We spent 2 nights at the Summerville cottage, in the Master suite. Beautiful suite, british colonial style with a Private garden where we had our breakfast. There are only 5 rooms in each cottage which guarantee you calm and opportunity to meet with extraordinary people. Thanks to Richard (from DC) we enjoyed havina drink all together. From the cottage as well as from the pool, you have a beautiful panorama : Castlereagh lake and Tea plantations. Service is amazing. You can visit the Tea plantation & The Tea factory with a guide, former Tea tester with more that 30’s years of expertise. We also had a fantastic « pique-nique » organised by our personal butler: Lunch was prepared by the chief using the tiffins box. Just unique & special !
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 25, 2025
Several people ( including a travel agent) told us that a 5 day stay at Ceylon Tea Trails would be too long. In fact we stayed for 6 nights and could happily have stayed even longer. I do appreciate that many people stop here on a tour of Sri Lanka, but I can also highly recommend it as a destination in its own right. We have been to Sri Lanka several times before and booked the 6 night walking package at CTT before moving to the coast for 5 nights. I booked directly with the company, which was very easy: they arranged car transfers from the airport and onward to Tangalle. If you are pushed for time and/ or happy to spend the extra, I would recommend trying the float plane as it would have saved us a lot of time, especially on the journey to the coast, which took about 6 hours. The walking package gives you 3 nights in one bungalow then 3 nights in another ( in our case Castlereagh and Norwood), but we visited all the properties. The bungalows are all lovely, and staff are delightful. The thing that really made the holiday for us was Dhanushka, our walking guide. We had him with us for three out of the six days. The first walk he took us on was probably the easiest- we walked from Castlereagh to Norwood (had lunch there) and walked back a different route. He took us on a wonderful walk from Castlereagh to Somerville (4 hours - we had a picnic lunch en route) - the distance between these two bungalows is not far but we walked a long way round, avoiding the road completely other than crossing the dam, and walking up high on the ridge. Beautiful views and very quiet. The last of the three was from Norwood to Tientsin ( 4 hours) - we took a packed breakfast and had lunch at Tientsin. Dhanushka showed us routes that we would have struggled to find on our own and was great company- he was also good at spotting wildlife etc. The walks are fairly easy with some decent hills . Trainers or walking shoes are fine. We really loved the walking and saw few people other than tea pickers and the occasional group of children playing cricket. We also had a tea tour with Bernard (highly recommended) and a planters lunch, which was lovely. We also got a heavenly foot massage after each walk, which was wonderful. The bungalows themselves are spacious and well appointed. Food varied from good to outstanding , though the packed breakfasts/ lunches could have been a bit more exciting. Things to know It’s useful to have a small day pack for walking (D carried water and food for me, but it’s handy to have somewhere for sunscreen, lip balm, camera etc) and I would recommend taking swim suits so you can have a dip when you arrive at your destination. Take light weight clothing for walking which dries quickly- I wore t shirts with a long sleeved linen shirt which was fine, or sportswear. If you can face carrying them, binoculars would be great to have too. The bungalows tend to be very sociable with everyone gathering for drinks before dinner etc. we enjoyed meeting a lot o

Services & Amenities

Hot springs
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
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Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00

To check in, provide the following 1 day in advance: your flight information, proof of identification, your check-in time

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBoxed/packaged food
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2017
  • Renovated: 2022
  • Number of Rooms: 27
With a stay at Ceylon Tea Trails - Relais and Chateaux in Norwood, you'll be in the mountains and within the region of Sri Pada and Horton Plains National Park. This all-inclusive hotel is within the region of Ramboda Falls and Royal Botanical Garden.

Dip into one of the 5 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and bicycles to rent. Additional amenities at this hotel include concierge services, a fireplace in the lobby, and a picnic area.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 5 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Ceylon Tea Trails - Relais and Chateaux?

The cancellation policy for Ceylon Tea Trails - Relais and Chateaux varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Ceylon Tea Trails - Relais and Chateaux?

Standard check-in time at Ceylon Tea Trails - Relais and Chateaux is 14:00 and check-out time is 11:00.

Does Ceylon Tea Trails - Relais and Chateaux provide breakfast?

Yes, Breakfast is offered at Ceylon Tea Trails - Relais and Chateaux. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian.

Can I bring my pet inside the Ceylon Tea Trails - Relais and Chateaux?

As much as we love pets, unfortunately, we are unable to accommodate them in Ceylon Tea Trails - Relais and Chateaux.

Is airport shuttle service offered by Ceylon Tea Trails - Relais and Chateaux ?

Yes, at Ceylon Tea Trails - Relais and Chateaux, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest Train StationHatton Railway Station
Distance to Train Station12.07KM
Average Price FromPHP94189
Hotel Star Rating5