Novotel Wollongong Northbeach

Had a fantastic stay at Novotel Wollongong Northbeach. The hotel itself is in a good location with great amenities, very close to the beach. A special mention must go to April. Her exceptional service, warm hospitality and proactive approach made my visit truly memorable. Highly recommended!

The hotel was great—clean and beachfront. The room was spacious and well-maintained room number #534, with daily cleaning services. The pool was fine, but it was always freezing, regardless of the weather. Even on a 40-degree day, it felt like they filled it with ice overnight. As a result, the kids didn't enjoy it; it was difficult to get in the water and even harder to stay in. We booked a room that included breakfast. We only had to pay for the parents' breakfasts, while the two kids ate for free with paying parents. The buffet breakfast was not worth it if everyone had to pay, but since we only paid for one adult, it was acceptable. Otherwise, a breakfast at McDonald's would have been cheaper and more satisfying. The buffet options were the same every single day during our five-day stay, and they included poached eggs, scrambled eggs, sunny-side-up eggs, mushrooms, sausage, hash browns, grilled tomatoes, and three types of pastries, along with pancakes. For drinks, there were apple juice, orange juice, and tropical juice, but none were freshly squeezed—they tasted like boxed juice. The coffee machine used coffee pods, and there were tea stations available. That was all the food and drink offered at the buffet, and it was consistent every day for five days.

Very accommodating allowed us for early check in.