Premier Inn Newcastle (Holystone)

staff, food, parking & location suits us so well, always get the room we want when booking as got 2 kids under 2 they provide 2 cots and everything we need. great restaraunt and parking and quiet location. 8th time we think so far with many more planned visits to come.

Was a good all round experience and excellent pub next door,everyone knew there job and everything went smoothly,room was comfy and great value for money.

Great stay excellent friendly staff used the dinner breakfast was really good value.comfy quiet room good dining facilities

Good standard premier inn experience, comfy and clean, lovely reception staff but unfortunately we stayed on one of the hottest days of the year and the room had no air conditioning and due to the window barely opening, it was roasting and we did not sleep well - it reached 30 degrees on the thermostat and only increased overnight, even with the mechanical fan on.

Very friendly and efficient staff. Rooms always clean and tidy. Reception more than willing to help if any issues. Great parking. Pub on site serving breakfast, lunches and evening meals. Not rowdy. Great access to A19 and A1 if using a stopover or place to be based if visiting Newcastle. Stayed here many times before.

The recent upgrades on beds made it a comfortable stay. It is good that PI have addressed the one issue which has let hotels down for decades. The bed was comfortable, and I no longer need to get a duvet to put under me to alleviate the hardness of the mattress. Bravo! Similarly, the alternative soft pillows were excellent. This PI had a shower only: again a sensible change of policy as the majority of people only use a shower nowadays. The room lighting was good also. Many rooms are too dark, but this one catered for a lower level of lighting along with brightness in the main part of the room with downlighters if necessary. Again, just right in my opinion. The food next door was perfectly adequate and the service at the restaurant and at the reception was friendly and efficient. All round, well done to Holystone Newcastle PI!