Hilltop Inn & Suites, Near Foxwoods Casino

Excellent place and very clean

This place is not a hotel. It is a MOTEL at best. The place is off putting and in poor condition. It feels UNSAFE. I booked this spot for my young daughter and myself last minute when we needed to stay for a convention at Foxwoods. They placed the two of us in the back of the building alone. It felt incredibly unsafe and my gut told me it wasn’t right for us despite the online booking making the place seem like a clean hotel. The room was stuffy, the sheets had rips and holes, and it clearly had been a smoking room at one point. The smell in the room was just as bad as the smell in the lobby. Nothing was updated. I decided to book a new hotel and leave as this was not a good, safe place for us. When I left they told me I had to work with ******* to get my refund. I did. They gave ******* the run around for a week before I was told they refused to give a refund. Shady stuff. We walked into the room and left. They should have given a refund and been easier to work with. The front desk woman is also quite rude on the phone days before and the day we needed to leave. If you chance booking here, know you either are forced to stay when you realize it is a dump or you will lose your money when you leave. RUN AWAY AND BOOK ANYWHERE ELSE.

The accommodation at this resort was very good. Beds were comfortable, very roomy, very clean and location is great if going to Foxwoods. Staff were very nice. Breakfast was just ok. Waffles, English muffins, cereal, juices, bagels and yogurt. We would definitely stay here again. It’s nothing fancy but was perfectly fine for a weekend trip away.