North Island, a Luxury Collection Resort, Seychelles

Deeply Disappointed – A Letdown from a Supposedly World-Class Resort As someone who’s visited over 84 countries and stayed at many of the most exclusive properties in the world, I had high expectations for North Island. Unfortunately, what I encountered was one of the most frustrating and unprofessional booking experiences I’ve ever had. After receiving a confirmed industry rate, I restructured my entire trip — changed international flights, adjusted hotel bookings across multiple countries, and made significant financial and logistical sacrifices to include North Island in our itinerary. Only days later, I was informed that the confirmed rate was suddenly no longer available. The new rate was more than double what had been originally quoted. The explanation? A vague and evasive response: “Due to circumstances beyond our control.” When I asked for clarity, I was told: “Unfortunately, I am not able to disclose the information.” And perhaps most baffling of all: “The uniqueness of the island sometimes makes it challenging to adapt to specific rates.” This level of opacity and lack of accountability is unacceptable for any hospitality brand — especially one that markets itself as the pinnacle of ultra-luxury. I wasn’t simply shopping around. I committed. I canceled other high-end stays and rearranged our plans based on their confirmation. As a travel advisor, luxury travel content creator, and owner of multiple businesses, I value reliability and professionalism. North Island failed on both fronts. No alternative solution was offered. No real attempt at service recovery. Just templated apologies and doors closed. For travelers who value transparency, trust, and a seamless luxury experience — you may want to look elsewhere.

North Island is wonderful when it comes to the villas, the service, the food, the activities, but is it really worth its exceedingly high price? I don't think so, quite frankly, it's overpriced compared to other luxury places on the Seychelles. When we were there, there were only 3 couples in a total of 11 villas. It's a bit laughable if you have to pay extra for cocktails and mini bar when the daily rate is around € 4600, per person mind you. All in all, it's going to be our one and only visit, I am sorry to say.

This is by far the best place on earth to feel one with nature, combined with excellent service and I have visited a lot of high-end resorts in various places. You see huge turtles strolling around, you can enjoy a variety of wonderful sand- beaches and the serenity of the island.