Dturtle24
September 29, 2024
Hurricane Helene decided to visit North Augusta and left quite a bit of devastation in her path. The stay at Crowne Plaza became a bit stressful for everyone once the power went out. The staff of the hotel had to work under such challenging circumstances. They should all be commended for their calmness, kindness, and dedication. Madison and Chasity in the dining room were very calm and helpful and pleasant. At the front desk everyone was so nice. Poor Ms. Joy was manning the front desk when the power first went off. She had to handle surprised guests, strong winds, heavy rains and more. Each day I saw Shantel, Brooks, and Dora. I know they had so much to handle, yet they were always kind and helpful and patient. Even before the power was off, my travel was stressful. These three ladies always shared a much-needed smile and kind word. They made a difference in making the storm, and life, more survivable. I wish I had everyone’s name, there were very kind young ladies working the bar. A very nice few gentlemen working in maintenance. The housekeeping staff were kind and so helpful! Each person was very kind, even though they no doubt had their own issues from the storm and had their own families to worry about and tend to under difficult circumstances. Thank Crowne Plaza employees!! Job well done.