The Grange

Guests praise the breakfast's variety and quality. They appreciate the cleanliness, spacious rooms, and excellent service. The location is quiet and highly recommended. Facilities are ample and well-equipped.

As someone who travels extensively across the UK and has stayed in countless venues, I’ve never encountered anything like this. I booked this property weeks in advance through a well-known platform. Unbeknown to me, the listing had a 9:00 pm final check-in time, which was not made clear. After a four-hour drive and a serious motorway closure, I arrived at 9:30 pm. I missed an email asking me to call with my arrival time, as I was driving. I called, left a message, and received no response. When I arrived, I rang the bell and was met not with welcome but a verbal tirade. A woman came storming down the lane, shouting, swearing, and accusing me of ignoring the rules. Her (assumed) husband soon joined in. At nearly 10 pm, I was a lone female traveller being shouted at by two angry adults — aggressive, intimidating, and completely unprofessional. I wonder if their tone would’ve been the same had I been a burly male. Despite my calm apologies, the woman even slammed her fist on a van bonnet. I chose not to stay. I can’t speak for the accommodation — but I can say the “hospitality” was anything but. Avoid.

Fabulous Stayed here for the umpteenth time, still a good as ever.