Norah Head Holiday Park

We stayed one night at a cabin in Norah Head Holiday Park and had a wonderful experience! The cabin was clean, spacious, and well-equipped — it had a kitchen, a dining area, a comfy living room with a 2 sofas, two bunk beds (sleeps 4), and a separate bedroom with a super cozy double bed. I slept so well! The location is great — just a short walk to the beach with beautiful views. Since we only stayed one night, we didn’t get to use all the facilities, but they looked well-maintained. There’s a swimming pool and a playground, perfect for families with kids. Overall, it was a lovely short stay and I’d love to come back for a longer visit next time.

Very pleasant stay. The house we stayed was well equipped. We stayed at a colder time but surely the place would be super busy in the summer months. There are shops and attractions a short drive away. Our kids loved the stay.

My wife and I have been on the road caravanning for over 10 years, and this would be the worst managed and poorly maintained park we’ve ever stayed in. We were evacuated from another caravan park due flooding. Rang and booked ahead staying for a week and asked to be close to the amenities, they placed us 400 meters away. Upon my complaint about the location, was advised by management to pick a site that’s suitable. However, after setting up at our chosen site I was informed that we can’t stay there for the week as it was booked for the weekend. We refused to move. (We were told by management to choose a site, so we did and we were comfortable). They relented and moved the double booking. When we wanted to extend our stay, we were then informed that the site was booked the following Friday and we were again asked to move (third time). So, we left. Despite that fact that the site directly behind was free it was insisted that we had to pull down our setup and move, these people were here for two days, and we had offered to stay for six weeks. Just about every park that we’ve been to if a site has been extended, and space wasn’t an issue future booking are moved to a site close by. Zero maintenance - the showers all had broken door locks as did the toilets and graffiti on the walls. Park was not well maintained, there were weeds that had reached maturity so had been there for quite a while. A lot of equipment was also “out of order”, like dryers and washing machines, their maintenance vehicle has only one working headlight. The Park advertised free WiFi, there was such thing as it did not extend beyond the near office surrounds. The management were extremely rude, condescending and espoused all their issues and as a customer I was not interested in their issues. All I wanted was some simple customer service that was absolutely non-existent. Common sense isn’t that common with these people. A very sad state. The council should be looking into this! We simply drove out the gate next morning.

Quiet, great location. Clean cabin, comfortable beds. Spacious kitchen/living area.

Restful couple of days

Cabin location and cleanliness was very good, park amenities good, park area clean and well maintained. Enjoyed our stay.