Noosa Pacific Resort

nice location and well presented room

Stayed for three nights. The view down the river and out to sea was beautiful, enjoyed watching the bird life and water craft and wonderful sunsets. The rooms are a good size and the parking was secure. However, the place is in need of a serious update and thorough clean. Our room was very dusty and knocked around. Would be amazing if it was renovated and cleaned properly.

Stayed in the riverfront apartment overlooking the pool on level two. Breathtaking views. Place was great for two couples as we each had our own bathroom and we were separated by the living area. Had a lovely BBQ night on the river. Well Appointed, however there were no dish washing pellets and limited dish washing liquid. Went down to reception just to get another sachet of liquid and the receptionist said I would have to pay. Didn’t get any on principle because the accommodation was pretty expensive. Also I have never come across a 9.30 Checkout.

We had a gardenside unit which we found cosy. Usually stay in Hastings Street or Gympie Terrace so this was a nice change of scenery, resort is peaceful and close enough to both to get to cafes etc. Staff were friendly, true locals so great recommendations. Swimming and laying around the pool with a book was my favorite part. We used the BBQ a little, too hot for a sauna but good to know it's there next to the pool too. Overall was a pleasant experience for a first time and hope to come back!!

After viewing the enticing resort photos on the Wotif and resort website we we booked a "garden view" accommodation at the resort for our annual family holiday. Upon arriving at the resort we met by a rude employee. We proceeded up the narrow steep stairs to the unit and were horrified to note a filthy apartment with dust and hair all over the beds overlooking a derelict old tennis court with absolutely no garden. The pool was a small rundown waterhole and not the enticing river front pool featured on the website. We immediately returned to the reception to advise we cannot stay in this apartment and was told there were no other available units so we demanded a refund. We were told the manager Ross would call however he did not do so until we called again requesting an urgent call. After calling back Ross stated that it was up to Wotif to refund us and we should speak with them. Despite being in contact with Wotif immediately who advised that they would refund have now advises that the resort has refused to refund us. We will now proceed to take both Wotif and the resort to Fair Trading and expose the misleading and deceptive conduct. Do NOT book with Wotif and most certainly do not book at this run down resort!

The location was perfect being on the river waterfront with amazing views from the family waterfront unit. Beds comfortable but not set up as booked with a queen (2 singles instead) and the stairs to the master king bedroom were spiral and difficult to navigate with a suitcase. Staircase definitely unsafe for young children or people with poor vision or any limitation with their mobility. Pool was sparkling clean and very pleasant when not full of guests. Unfortunately the service was less than expected for 4.5 star accommodation. Pre-arrival information was sent to the wrong phone number, but this was resolved upon arrival. Stickiness on the carpet in places and rubbish left in obscure places from previous guests. Office hours very limited on the weekend and sadly no hire of beach items or kayaks etc was possible on the weekend.