Mtc Inn

Very strong smell of smoke, little water

Stayed here because I had to catch a very early flight. The area is only a few minutes from Hang Nadim Airport. There is a free airport shuttle service too. The room is okay for two people, enough. For the points that are lacking, please improve them again

I was very disappointed with the receptionist, the first time I was placed in a smoking room, I immediately requested to move rooms right then and there, and I had confirmed that my child was allergic to smoke, cigarette smoke and all smoke, but I was moved to the 4th floor, the information came from Ms. It's a non-smoking room, but every time smoke enters my room it gets crowded and unfortunately I found lots of cigarette butts in the trash can next to the elevator on the day I checked out, I mean if there aren't any non-smoking rooms why NOT just be HONEST and get a refund My money means I can look for another hotel that is willing to provide a non-smoking room for me and my child, why do I have to lie? I also want to ask whether the people who work here don't know that smoke, especially cigarette smoke, is dangerous for everyone, especially toddlers? If you see a toddler, why aren't you automatically placed in a non-smoking room and if it's full, why don't you just refuse it, why do you have to make a request or note? Isn't it logical that cigarette smoke is dangerous for toddlers? MY CHILD IS VOMITING so much in this room AND SICK because of this, now who wants to take responsibility? Can't wait to stay here again! This strong warning sounds like it's not a kid-friendly hotel. If you're bringing toddlers, it's better to look for another hotel.