Hotel Mahoroba

大浴場很舒服、晚餐不錯吃，但別訂太晚以免吃得太急

After seven years, I stayed at this hotel both times during my visit to Noboribetsu Onsen. The hotel was fully booked, indicating excellent value for money. Noboribetsu Onsen is a small town, with a very short hot springs street. The hotel is perfectly located, right outside Noboribetsu Onsen Central Station and just 100 meters from the Noboribetsu Onsen Bus Terminal. It's also within easy reach of Jigokudani and the Bear Ranch. The hotel has many hot spring pools, which is also quite nice. While the hotel is older, the facilities are a bit dated, and the breakfast and evening buffets were average. The front desk staff were excellent, speaking English, and they patiently helped us book seats online for the shuttle bus from the hot spring station to the airport.

榻榻米房間，夠寬敞，泡泡温泉非常滿意，有最大的露天温泉，早上去泡温泉人少，自己去一樓選浴袍，出門左轉去地獄谷，晚餐螃蟹腿，早餐自助都不錯

The service was abysmal. Two rooms couldn't be put on the same floor (there are only three floors). The facilities were extremely outdated, and the windows, which were from the last century, were extremely slow to open. The washing machine in the hot spring room was broken, and we were forced to wait for 30 minutes before being told it was broken. The ceiling light wouldn't turn off. The front desk came and said it would automatically shut off in a minute, and asked us to wait together. They were extremely impatient. After ten minutes, they turned it off, saying, "LED, you know?" and then slammed the door and left. It was their staff who slammed the door. I contacted Ctrip, but Ctrip said they contacted the hotel and were also very rude. 👎 Both meals were terrible. Breakfast was rice with various pickled vegetables and half a sausage. Dinner was also half a pickled vegetable with two slices of pork. Everything was extremely salty. A three or four-year-old was charged the same price as an adult. The constant roar of cruise ships and buses was heard outside the window. Overall, I was foolish to book this hotel. Everyone, run away.