Hotels near Mirante Cantagalo, Niteroi

O melhor fator é a excelente localização. A limpeza é boa, o espaço do quarto é bom, os colaboradores são muito educados e atenciosos. O restaurante tem boas opções no cardápio e a comida é de boa qualidade. Apenas uma crítica, barulho da rua nos quartos de frente.

Well located hotel. We were upgraded to a sea view room facing the sea. We should have had a side sea view. Only shame was that we had the antennas located on the roof of the building in front of the room's balcony. We nevertheless had a view of Rio (Botafogo), the Pao d Acucar, the beaches of Niterói, we were close to MAC (Museum of Contemporary Art) After a very hot day, we really enjoyed the heated swimming pool with a jacuzzi. Breakfast was very good. I recommend this hotel.

Old and poorly preserved hotel. Swallowed rooms with air conditioning of old and noisy model. Worst than that, without cleaning the filters, easy to understand. It is to call to start to swell, especially those with allergy to powder/acary. The roof fan is almost not moving, so it is no option to refresh, and if the guest opens the window, it will not be able to sleep by the noise of the street. The Internet connection is super precarious, not only to make meetings but also to send emails with attached files.

I was disappointed because in the hotel description, she says that there is a covered and heated pool. When we arrived the pools were disabled. I asked the receptionist and she told that it was a good time disabled. It would be good to take the swimming pool out of the hotel as a leisure item.

The room was clean, the only problem I had with the door knob, but no big deal, my problem was the people at the front desk, they made me wait because they were either on the phone or the computer or talking to each other. They didn’t acknowledge me immediately when I arrived, they need to be trained better for hospitality, I was standing in front of them for 5 min or more and they wouldn’t bother to say please give me a minute, nothing that is not the way it was rude. Every agent did the same. They were friendly after but not aware of the time they made me wait when there wa no line, the supervisor was next to the agent and DID nothing either.

I only have positive words for the stay at Novotel Leme. The staff is very helpful and friendly. The rooms are very nice, the service is great, breakfast is delicious, versatile and extensive, the rooftop bar Sky Leme is a very nice place with a magnificent view and a nice pool. I appreciated the cocktails. So many thanks to all the staff to make our stay a great experience every day! Special thanks to Vicente for his friendly attention.

Super pleasant service, clean and very comfortable rooms. Congratulations to everyone involved!

I actually had 2 comfortable nights at this hotel but their website just kept on charging my credit card over and over. Thankfully, it showed up on my phone, so I was able to inform the staff and show them the receipt at the time. A very helpful front receptionist said he would contact the finance department and that when I checked out early the next morning' it would all have been rectified. When I went to reception, no one could help and I was told to wait for the manager who would be on duty after my flight left..... So far, no response from this hotel and no money back.I've contacted my credit card provider and so I now have to battle to get my money back. My experience of checking in was in I’m afraid to say, truly awful. I arrived at 5am and the older gentleman checking me in was ignorant. Apparently, he was the ‘English speaker’ on duty and he completely ignored me when I asked a question. I received no information whatsoever about breakfast times, where facilities in the hotel were and he didn’t even have the good manners to look up at me when I checked in, he just opened his hand for my passport. He started huffing and getting obviously irritated when I asked if it were possible to arrange a later breakfast as I wouldn’t be getting to bed u TIL 6am, despite having to pay for the hotel for the night before. The guy actually just ignored me until I asked him directly and he didn’t even look up and said ‘no’ in a really annoyed manner. Great customer service, thanks! Thankfully, when I had need to speak to reception staff during the day, this was a much better experience. I spoke to a young woman and on another occasion a young uni man who were friendly and helpful, so much so, I decided to stay again on my return trip the following week. That was up until they kept charging my credit card, firstly through the own hotels website that said the transaction failed but charged the credit card and then again when duplicate monies had been charged by the hotel. Mistakes happen. It it how quickly and satisfactorily they are sorted that makes the difference between staying there again and avoiding it. Would I recommend staying here? Yes, breakfast is good and the hotel was clean and quiet on the 19th floor. It is dated and could do with updating but it is not bad value when they don’t empty your bank account! Just pay in cash if you’re staying there and avoid that nasty old man on reception who works at night.

I stayed in the hotel for the commitment I had because it was close. As it was one night only, I chose to book. The room was very dirty, sabble paper open in the pier, all dirty. 2 towels, 1 was acceptable and the other was completely swept and damaged. I put it on the floor because I had no courage to use it. The bed is horrible and noisy, and the dressers too. Have you seen a short shirt? Yes, it was so much to cover up to half the body and thinnerly impossible. I had nothing but that shirt to cover. Summary: I didn't sleep anything, super discomfortable. It's all about all the rooms, bad clothing. Coffee is half mouth, but in any case I've seen worse. The only positive point is that the reception official called ”D”. When we arrived at the hotel, we were surprised by the information that the system was out of the air and would take a little, then the same offered us 2 courtesy drinks for the event. The only thing I liked at the hotel, but you're only reserved in the last case if you don't want to get angry.

Excellent accommodation, very careful and respectful staff only cleaning that is not very common the heated pool was not working and nor washing, room cleaning is not very common, Even though, as I get a shared room, the kind of cleaning of each person varies greatly, but the location and location is excellent.