Hotels near Hortus Nijmegen Botanische Tuin en Theetuin, Nijmegen

ZERO focus on service - it is all about squeezing every last penny out of visitors. Housekeeping refuse to change the towels - they ask for EXTRA MONEY to change towels. The rooms are €250 per night, but they only replace your towels for an extra fee. Greed hit a new low. They provide two old, thin, very very small, extremely poor quality towels for your entire stay. You’ll get better respect and service at a basic 2-star hotel. The condition of the room was also very poor. Damp/mould visible in the bathtub and the TV remote had old, stale food all over it. Bed linen torn, cheap and old. (See pictures) 🤢 This place needs to reevaluate how it operates and remember what service means. Everything they do is about squeezing that extra euro out of you.

This hotel is completely understaffed. It's ran by one front desk person who's never there, and a guy who's not in hotel uniform at night who plays poker with his rowdy friends in the lobby who doesn't want to help with anything. The AC does not work unless the outside temperature is above 18'C (for ”eco” reasons which is just a trick to save money of course). Meanwhile inside it's 25'C and you can not cool the room. There's no water bottles in the room. If you want to buy water, there's a vending machine, but you can't pay with bills or card. You need to pay with coins. If you ask the front desk for coins, he doesn't have coins of course. The cleaners did not clean for 2 days when we stayed for 4 days. So half the time there was no cleaning. Even when we explicitly asked the cleaners and front desk for cleaning and put the door sign up to clean. The gym has no weights, dumb bells, barbell. Just treadmill, bicycle, rowing machine. That would be okay, but it's not even cleaned once during our stay. It looks like this hotel chain is ran with the minimum staff and costs possible to maximize profits. But it's not a great experience. The building is functional and renovated and good though.

Had a lovely stay here in September with my mum and my daughter. We visited as a family to visit the war grave of my mum’s uncle. We arrived quite late in the evening as dinner was closing but the hotel ensured we got a meal. We ate in the hotel for 2 of our 3 night stay and the food was lovely and reasonably priced. Staff were friendly and attentive. We had two rooms and both were spacious and well decorated with lovely en suites. The hotel is ideally placed on the Main Street in Elst. We had a lovely stay, and would return.

Just a short (thankfully downhill) walk from the railway station (extensive rail and bus services give easy access to almost anywhere in the Netherlands) the hotel is an even shorter walk from the north bank of the Nederrijn with its shady walks and numerous restaurants. Very handy as there is no restaurant at any IHG Express. As I arrived mid-morning the room was not ready but the staff (more about them later) were happy to store my case until I returned that afternoon (and again after checkout before leaving on an afternoon train). The room itself was a good size with a large comfortable bed, a functional desk and chair and a comfortable chair. Air conditioning kept the temperature stable and the lighting was good - not the ”fashionable” near darkness of some. Bathroom was good with a spacious shower. Everything was spotlessly clean. Coffee and tea available. Breakfast is the only meal offered and is a fairly basic standard european offering. Meats, eggs and cheeses were adequate, yoghurt good, fresh fruit salad very good indeed. Coffee was machine provided and good with a variety of offerings. No hot options (standard with the Express brand) and I did not try any of the other cold choices. Although fairly centrally located with easy access to shops and all the usual facilities and infrastructure the room was quiet and peaceful. An Albert Heijn mini-supermarket opposite attracted small groups in the evening but was not a bother - indeed very useful for an occasional small purchase. All standard and as expected for the brand so why mark it excellent? I will come back to the staff who were unfailingly excellent - helpful, cheery and friendly (though never less than professional) and recognised me by the end of day 1. A credit to the hotel and its management. This is now my first choice when next in the vicinity

The layout of the room we stayed in was very unreasonable. It looked quite big. There was no place to let go. After two days of heating, the heating was not warm. They responded to the front desk of four shifts. Everyone’s attitude was not bad. No one has solved the problem, and some people have said to me, ”I don't feel cold, how can you be cold?”... You are Iron Man, I am probably a normal human, because I feel cold at 4 degrees...

What a surprise! Hotel Papendal is basically the accommodation wing of the Dutch Olympic Association’s headquarters and training facility. Situated in quiet woodland a short drive from Arnhem and Oosterbeek, the bedrooms are very basic but comfortable and spotlessly clean. There is a bar onsite that serves simple snacks and meals, or you can venture out to Arnhem. Breakfast is AMAZING - high quality, and lots of choice in very smart self service restaurant. Parking is free and easy. No aircon, however bedroom windows do open.

Stopped at this hotel during a bus tour for 2 nights. It is not a regular hotel, but a country complex in the forest with a farm, a horseback, From Amsterdam, of course, far away (about 100 km), but, recalling the hotel in which it was stayed in Amsterdam once (the suitcase in the room was not fitted), and that, The hotel is a good place to stay for day 3, take a bike, travel around the villages (in Holland, every village and town deserves attention). But we had to be satisfied with only a accommodation - late arrived and early left. The rooms are spacious, there were 2 bottles of water at the check-in, there is a capsule coffee maker (no use). The bed is comfortable, snowy. Breakfast with freshly squeezed orange juice, delicious baking is decent. Also in the hotel you can have dinner, there is a bar, a big parking. The hotel recommends when traveling by car, but of course not for stops to examine Amsterdam or Kekenhof.