Guest User
September 2, 2024
Ctrip.com hotel butlers are considerate and thoughtful! I was traveling in Europe and missed the flight, so I was delayed in checking into the hotel I booked! I was very anxious and worried! It was two or three Ctrip.com hotel butlers who shared my worries and treated me like a family member! They quickly coordinated with the relevant hotels, just like family members! They solved my problem perfectly! I will continue to use the Ctrip.com platform next time!
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