I am writing to express my profound dissatisfaction with the services I received during my recent stay at Travelodge Lundy's Lane.
From the moment I checked in, my experience was fraught with issues that severely impacted my stay. The most critical problem was the non-functional Wi-Fi. Despite my repeated requests for assistance at the reception, I was consistently told that the issue could only be resolved by the manager, who was not available. Consequently, the Wi-Fi was not fixed for the entirety of my stay, causing significant inconvenience and disruption. As a professional who relies on internet connectivity to conduct business, I missed an important meeting, resulting in a substantial financial loss since I am paid on an hourly basis.
Additionally, the bedside table electric sockets in my room were not working. I had to resort to disconnecting the lamp switch to charge my phone, which was not only inconvenient but also a safety concern.
The breakfast offered was well below average, with only boiled eggs and no fresh bread available. This was quite disappointing and not up to the standard I expected from a Wyndham property.
Given the extent of the inconvenience, financial loss, considerable distress I suffered caused by the poor service during my stay, I am requesting a more appropriate form of compensation beyond the 25$ coupon given to me which most of the booking companies offer.