Guest User
March 29, 2025
I sincerely thank the hotel staff.
I booked a 3-night stay at a famous cost-effective hotel for my solo trip to Nha Trang early this year. On the morning of the day of check-out, I couldn't do anything because my phone was pick-pocketed on the beach, but one of the hotel reception staff went to the police station with me, called a Grab at their own expense, identified the location of the pick-pocket on the beach, and took me there on their personal bike. Also, since it was a late check-out, they allowed me to use the hotel lobby computer until night, and since I kept standing and using the computer, they kept paying attention, and gave me a chair so I could sit and use it comfortably late at night. When I came back after going out, they asked if I was okay and reassured me that it would be okay. They called a Grab from the hotel to the airport, and I thought that taxis called by hotels are usually more expensive, but I found out later that they called me an average price.
I was pick-pocketed on my first solo trip, and I was depressed and thought I would never want to come to Vietnam again, but thanks to the hotel staff, I want to visit again. Of course, they refused to pay the amount I should have paid for the Grab, and instead comforted me. I am so grateful.
The Resham Hotel has an ice bucket in the room, so you can get free ice from the restaurant whenever you want. I booked the smallest room, but it wasn't small at all. Rather, I had a comfortable stay at a low price. You can watch YouTube in the room. There are many articles saying that the breakfast is not tasty, but I don't know because I didn't eat breakfast, but when I went to the restaurant to get ice, it looked pretty good. Also, there are famous restaurants such as Banmi Pan and Greek Kitchen within a 5-minute walk, and Kim Cheong, Kim Bin currency exchange, and pharmacies are all within a 10-minute walk.
Lastly, most of the guests at the Resham Hotel were Korean. I lost my phone and was so flustered that I cried and borrowed a phone. I sincerely thank the Koreans who lent me their phones without any problem and tried to calm me down.
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