Александр Михалыч
December 14, 2024
We booked an apartment with a balcony and a kitchen. The room we were given did not have a kitchen, there were wet spots on the sofa, and it looked like someone had lain on the bed before us. We demanded a change. We were given an apartment with a kitchen, but without a balcony. Okay, we stayed. But as it turned out, there is a kitchen, but it is also not there! Plates, forks, spoons, a frying pan, a saucepan - none! There are not even cups for tea and coffee! We call the administrator again - he promises to fix everything tomorrow. But for 3 days no one has provided anything. We lived without a kitchen and without a balcony. What did we pay for? Also, to the "surprises" we can add a very meager breakfast, no hot water, and only 2 large towels, which is not typical for a 4 * hotel. At the same time, the hotel has good potential. You just need to put your hands, brains and a good manager.
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