Nagar Hotel Nha Trang

I highly recommend this hotel. I'm one of the few people who writes this review sincerely and spontaneously. Let's start with the positives: 1. What impressed us most was the excellent service at the front desk. There was a tall, prominent-eared guy who spoke good Chinese. He was very friendly to someone like me who doesn't speak English or Vietnamese very well. He'll do his best to help you if you need him. When I checked out, the leg of my glasses was a little loose, so I asked if he had a screwdriver. He immediately took out a knife and tightened it for me. Thank you so much! 🙏 He even asked if we had a taxi when we checked out. Another time, we wanted to go to a mud bath and used Grab to get a taxi. We copied and pasted the Google Maps location, but the name of the place was different, so we asked him. He helped us fix it and even gave us a coupon for the place. If you're going to the one that starts with "i," ask the front desk for a coupon. 2. The location is also great, right in the city center and close to the beach, which is very convenient. We even watched the sunrise this morning! 🌅 3. The hotel's breakfast was quite good, with a wide variety of options. 👍 4. The hotel is very cost-effective, with a standard room only around 200. I recommend choosing a room with a balcony and a sea view. 🌊 There's a swimming pool and a small gym on the rooftop. Finally, the downsides: 1. I wish the hotel could be more user-friendly. We booked the hotel a bit late, so we had to book a different room type on the first day and check out and check in again on the second day. This left us with two hours, which was inconvenient with our heavy luggage. They negotiated and agreed to let us check in immediately if there was a room available. We also had to book another hotel a day later, which was a bit of a hassle. 2. The hotel's internet was spotty, sometimes working and sometimes not. Overall, I highly recommend this hotel; it gave us many wonderful memories and experiences from our trip.

I booked three nights in a row and I regret it so much! If I hadn't been unable to get a refund, I would have definitely changed hotels long ago!! The towels and bath towels were smelly and old! The duvet covers and pillowcases were also smelly and rancid! They had to be searched after they were changed! The mattress and pillowcases were stained! There were also many stains on the sofa!! The shower ran hot and cold!! The sink was also slow to drain! Washing my face was so difficult! I had to wait for the bubbles in the facial cleanser to disappear before turning on the faucet to continue washing!! I couldn't figure out where the shower was leaking, and there was water all over the floor!! I will never book this hotel again! The front desk even asked for my passport and wouldn't return it until I checked out! Otherwise, I had to pay a deposit! What a ridiculous rule!! I will never stay here again!! Oh, and the breakfast was just okay! Everything else was terrible!!

The hotel is in a good location, clean, and reasonably priced!

The location is good and the hotel is relatively new. However, the shower in our family room with a sea view balcony was poorly designed, causing water to flood everywhere. The breakfast was average. There's a Chinese-speaking receptionist downstairs, and the service was quite good.

The location was great, and the room was spacious. The staff were friendly, and while the facilities weren't up-to-date, they were fine. The breakfast was also delicious.

Facilities: Very new, newly renovated, large room Sanitation: Very clean, double bed is very comfortable to sleep on Environment: Close to the sea, open the window to see the sea view Service: Very good service, quick response, smiling service