Africa Safari South Serengeti

Untrustworthy company This company is completely untrustworthy. We had one night reserved here and two night at another of their properties. We wanted to stay at this property for an extra night, and cancel the first night at the other property. Everyone told me this would be fine - the staff at this hotel, the staff at the second hotel, and their main office staff. They said to book the second night at this place and then send a request through to cancel the first night at the other property and they would accept it. So I did that. But they rejected my request. They blamed the computer systems, claiming to have accepted. The property manager at the other hotel assured me that the company would sort it out with the travel agency. He even told me he had a notation in the file about the size of the refund. I followed up to get the refund for the first night at the other property and now the main office is saying we stayed there for the full two nights which is completely false. Needless to say, I have enough documentation to challenge this through my credit card, but I shouldn't have to. Long story short, don't do business with this company - they will lie to you and everyone else just to squeeze some extra money out of you.

We had a very memorable stay at Africa Safari South Serengeti! It was an incredible experience to be in the heart of nature, with wild animals walking just outside our tent. The tent itself was luxurious and very comfortable. The food was delicious, and the staff were welcoming. The only downside was that the buffet refills weren't always timely. However, overall, we can highly recommend this place for a beautiful safari adventure. The natural surroundings are stunning, and the wildlife is all around you!

Magical moments = sunset in front a magnificent acacia + some zebras grazing in front of you few meters away (and a cold beer 😊). This is the continuously renewed show that this area offers to you. The comments would be not complete if I forgot the kind and helpful staff (as it is always the case in the different lodges of the company Beach & Safari)

When you first arrive, the place doesn't look like much as it is glamping tents in the middle of the Serengeti. The rooms were very clean and styled nicely. The bathroom was modern African Themed. The manager, Abdulah and Michael were amazing throughout our stay. We felt super welcomed and they had 10/10 service. We had dinner outside by the fire (with someone on watch for wild animals) Majority of hotel staff including the chef came out to say thank you for staying with them and wanted us to let them know if there were any issues (which there wasn't). The staff came out to us during dinner and all danced and sang around the fire. We felt that this was the most authentic dancing/ authentic experience we had as they looked like they were having fun and enjoying themselves. The food was so incredible and was plated very well Showers were very warm and had good pressure.

As a guest, the campsite is great. Hospitality is amazing & food was surprisingly good. However our tour guide was treated very badly. He had to eat standing up, with no table and chairs. Absolutely awful. Also no door /shower for the tour guides. Will not return until this is fixed.