Ngorongoro Serena Safari Lodge
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Ngorongoro
Ngorongoro Serena Safari Lodge
Lodge
Crater Conservancy, Arusha, Ngorongoro Crater Conservancy, Ngorongoro, Arusha, Tanzania
Show on map
We Price Match











Amenities
Hiking
Massage room
Private parkingFree
Bar
Restaurant
Conference room
Childcare service
Tour and ticket booking service
All amenities
Property Description
Located in Ngorongoro, Ngorongoro Serena Safari Lodge is in a rural location, within a 15-minute walk of Ngorongoro Crater and Lerai Forest. This spa lodge is 14.6 mi (23.5 km) from Ngorongoro Conservation Area and 9.6 mi (15.5 km) from Lake Magadi.
Show more
8.8/10
Very good and satisfied
All 51 reviews
Surroundings
Landmarks: Simba Special Campsite B
(1.9 km)
Landmarks: Simba Campsite A
(2.4 km)
Landmarks: ngorongoro conservation area authority headquater
(4.0 km)
Landmarks: Transit Picnic Site
(4.5 km)
Landmarks: Lerai Forest NCA
(4.6 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

6
Standard Room
2 single beds and 1 queen bed
Non-smoking
Daily housekeeping
Heating
Terrace
Curtains
Check Availability

2
Standard Twin Room
5 single beds
Has window
Non-smoking
Conditioner
Shampoo
Soap
Daily housekeeping
Check Availability

1
Standard Room
1 king bed
Has window
Non-smoking
Conditioner
Shampoo
Soap
Daily housekeeping
Check Availability
Guest Reviews
8.8/10
Very Good
51 reviews
- Cleanliness8.8
- Amenities8.8
- Location8.8
- Service8.8
Average for similar properties in Ngorongoro

Review summary
Powered by AI
Architecture & Design: The lodge blends seamlessly into the natural surroundings with its stone and wood construction. The design, inspired by local culture and nature, is often described as rustic yet elegant, with unique carvings and rock-art-style décor.(based on 1 review)

Guest User
March 29, 2025
Stunning views, silence. Feeling of unity with nature. Hotel with all the amenities of civilization (hot water, heating, etc.). All hotels of the Serena chain are very good. We liked it.
Original TextTranslation provided by Google

Anonymous User
March 8, 2025
The hotel facilities are complete, the room has a great view, you can see the starry sky and sunrise, and overlook the entire crater. The hotel is old, and the shower is a bit slippery if you don't wear slippers. After sleeping for a night, there are two or three itchy bumps on my body. I'm not sure if there are bugs on the bed or I was bitten by some bugs outside. The food tastes good, but if you choose to pack a lunch box, don't have too high expectations.
Original TextTranslation provided by Google

Guest User
February 27, 2024
Very good and satisfied
Original TextTranslation provided by Google

Guest User
August 2, 2025

Amazing hotel with an amazing view and fun rooms. The only negative was that the room was on the cold side. Even with a hot water bottle, it was chilly sleeping weather- bring pajamas if you visit during the summer. Had a lot of interesting interactions with the Maasai. The restaurant was good. This was my third Serena hotel and the menus are all similar. It would be nice if there was a bit more variety. Minor complaints notwithstanding, a great place to visit.

Guest User
July 21, 2025

Amazing views of the crater! This lodge was luxurious, with balconies overlooking the crater, friendly staff, comfortable beds, warm showers with great pressure and a welcome basket of fruit. The lodge was very busy (peak season), including some larger tour groups, which meant the bar and restaurant were very crowded but staff were attentive and provided excellent service.

Trip02075930723
July 18, 2025

設備很好,火山口很冷,這裡有暖氣片,服務人員還準備了熱水袋,很棒。 晚餐主菜味道一般,上菜有點小慢。buffet的意麪和甜點好吃。 提前説好了打包早飯和午飯,但是服務人員忘記了,我們又多等了20分鐘,可能也是人太多了忘記了,有點扣分。
Translate

Guest User
July 15, 2025

We stayed here as part of our safari trip in Tanzania. The hotel is in a fantastic location on the edge of the crater with superb views. The welcome on arrival was excellent, the staff very attentive, helpful and always smiling. The food was excellent and there was entertainment each night.

Guest User
July 13, 2025

The staff were nice and the views of the crater are amazing. The room doesn't have a/c, and while there were two radiators, they didn't work. There was no sheet, only a comforter on the bed. There also wasn't any hair conditioner, or an outlet in the bathroom. The food was average. There's a tip box at the registration counter if you'd like to use that instead of tipping individually. The power kept going out in the early morning around 6am and the credit card machine wouldn't work so make sure you have cash, either Tanzanian shillings or USD.
Services & Amenities
Most Popular Amenities
Hiking
Massage room
Private parking
Free
Bar
Restaurant
Conference room
Additional charge
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
Wi-Fi in public areas
Free
Luggage storage

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle service
Additional charge
Front Desk Services
Front desk (limited hours)
Concierge service
Express check-in and check-out
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Kiswahili
Food & Drink
Bar
Lobby bar
Room service
Health & Wellness
Massage room
Mountain climbing
Off-site
Hiking
Yoga session
Activities
Close to Animals
Eco tours
Off-site
Public Areas
BBQ
Additional charge
Picnic area
Smoking area
Cleaning Services
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Fax/copying service
Additional charge
Multimedia display system
Conference room
Additional charge
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 10:00–11:00
Front desk hours: [Mon-Sun]05:00–22:00
To check-in, contact the property in advance.At the same time, please provide your flight information, your check-in time
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 75
Located in Ngorongoro, Ngorongoro Serena Safari Lodge is in a rural location, within a 15-minute walk of Ngorongoro Crater and Lerai Forest. This spa lodge is 14.6 mi (23.5 km) from Ngorongoro Conservation Area and 9.6 mi (15.5 km) from Lake Magadi.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can encounter the local wildlife with a safari. This lodge also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 75 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Pamper yourself with a visit to the spa, which offers massages and body treatments. You can encounter the local wildlife with a safari. This lodge also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the lodge's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Make yourself at home in one of the 75 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Frequently Asked Questions
What is the cancellation policy for Ngorongoro Serena Safari Lodge?
The cancellation policy for Ngorongoro Serena Safari Lodge varies depending on the type of room and booking conditions.What is the cancellation policy for Ngorongoro Serena Safari Lodge?
What are the check-in and check-out times at Ngorongoro Serena Safari Lodge?
Standard check-in time at Ngorongoro Serena Safari Lodge is 12:00-18:00 and check-out time is 11:00.What are the check-in and check-out times at Ngorongoro Serena Safari Lodge?
What amenities and services are available at Ngorongoro Serena Safari Lodge ?
Ngorongoro Serena Safari Lodge offer top amenities and services include Shuttle service.What amenities and services are available at Ngorongoro Serena Safari Lodge ?
Can I bring my pet inside the Ngorongoro Serena Safari Lodge?
As much as we love pets, unfortunately, we are unable to accommodate them in Ngorongoro Serena Safari Lodge.Can I bring my pet inside the Ngorongoro Serena Safari Lodge?
About This Property
Hotel Star Rating | 5 |
---|