Four Points by Sheraton Boston Newton

房間面積大，風景好

設施：很好 空間也可以 衞生：乾淨 衞生打掃很及時 環境：優美 入住多日 很舒服 服務：很好

You can see the highway downstairs, and the noise is very loud, but I was able to sleep because of the high floor and the time difference. The room is quite big, and the front desk seems to be an Indian girl, who is quite nice. There is a pizza shop across the street from the hotel. There is also a supermarket. The price is cheap compared to several nearby hotels, and it is a little more than three kilometers away from Boston College.

The room is very clean, but the facilities are relatively old. There is a coffee machine, but no kettle. If you want hot water, you can go to the water dispenser on the 8th floor. It is not very convenient for Chinese tourists to drink hot water and hot tea. The air conditioner in the room is quite noisy. The surrounding transportation is quite convenient, and there is a bus stop opposite.

First, there is a highway below the room of this Sheraton Hotel, and the traffic is constantly flowing. There are also two large central air-conditioning systems of the hotel below the room, which are very noisy at night. Although it is on the highway, it is not very convenient to drive. There are one-way streets all around. If you are not careful, you will miss it and have to take a long detour; Second, the receptionist at the hotel is ***. Although you have made a reservation on Ctrip, be careful that you will be charged the room fee repeatedly. This time, through the negotiation of Ctrip customer service, the hotel cancelled the deduction; Third, there is a public parking lot next to the hotel. Although the hotel front desk gives you a card when checking in at the hotel, you need to swipe the QR code on the card when entering the parking lot. However, when picking up the car, there are special staff in the parking lot to charge, 14 US dollars per day. However, this charge does not seem to have anything to do with the hotel, because the hotel will deduct parking fees at 20 US dollars per day. The hotel has deducted money again. Through Ctrip's coordination, this hotel is really strange. It only refunded the difference, that is, the parking fee of 14 US dollars a day, and the remaining 6 US dollars will not be refunded? In the end, Ctrip borne this cost and compensated me for the difference of 6 US dollars. From the above, it can be seen that the management of this Sheraton Hotel is chaotic, at least the charging system for customers is too casual. In a foreign country, when the language communication is not smooth, check the credit card information in time, and contact Ctrip customer service in time if there is any problem. I would also like to thank Ctrip customer service for their patient communication and negotiation, and to protect the rights and interests of customers to the greatest extent.