James River Inn & Suites

Review The room smelled like cigarettes even tho it was a non smoker, the bed had plastic underneath it which made it have this annoying sound when you move. The place it was located was not the nicest neighborhood. Nothing wrong with the service, just the place was not nice

nice try - more to go They seem to be trying hard to be the best of the worst. And they might be.

It was absolutely and honestly nothing like the images that they display up here. Upon opening the door. Noticed the comforter were heavily stained. When i pulled the comforter off. It had a very huge burn hole on it. About the size of 4 irons. Then immediately Noticed the very dirty, dingy like pillows. The refrigerator and stand will fall or collapse soon. The chair in the room was filthy. Burn holes and all. Shower hadn't been cleaned. Toilet seat hadn't been cleaned. Had urine all over it. Upon trying to wash my hands. The handle on the faucet fell off once i touched it. I didn't even bother asking for a refund or anything. Because i felt like they gave me this room on purpose. I will be reaching out to the BBB. And supply them with the videos that I took of the room. Oh, and the smell of the room was very moving.

It was my Birthday weekend and I booked a deluxe king room with the kitchenette but ended up with a deluxe king room without the kitchenette. Not only that our room was all the way at the end in a corner where I didn’t feel comfortable. When I went to the front desk to ask about my reservation he told me I booked for a deluxe king without the kitchenette, ok cool but when I asked to change rooms because I didn’t feel comfortable at the end of the walkway he told me they were all booked up and if I have any problems just let him know. Mind you they had more than 8 vacant rooms with the kitchenette on the bottom floor where we were staying and I’m pretty sure more on the 2nd floor. Even without the kitchenette I would have rather had another room but lesson learnt, my first and last time staying at this hotel. I did make the best of my birthday which was Saturday, April 5 and enjoyed myself at the beach while I was down there.

Worst hotel I have ever stayed at it was 12° outside. They had no heat. He would not give us heaters or more blankets and could not get a refund.

Room was ice cold. No blankets on the bed only a very thin bedspread. We thought maybe housekeeping had missed it but when we called down to the front desk attendant said they didn’t have any.