Country Inn & Suites by Radisson, Newport News South, VA

We enjoyed our last minute stay. Very clean room nice customer service at the desk. Location was great as well. No problems at all

Great will be back!@

It was a nice motel. There is a pool here. The service was nice and all of the employees were nice. It is a pet friendly environment. They have a nice little breakfast in the morning. The room was clean and a nice size.

Hotel met our needs for a night. Room smelled mildew and we glad we travel with a diffuser. This is definitely not the higher quality I expected from Country Inn. Breakfast was average at best.

I checked into this hotel at 1:30am after a grueling 12 hour road trip, tired & exhausted. The front desk person was sound asleep, I don’t blame him, as it’s why I’m here, to catch a few hours of sleep, but I literally had to wake him up. Once awake he was a very nice man & very helpful. I was about find out why this hotel was the only one with a vacancy. I’ve stayed at several of The Country Inn by Radisson numerous times & found the rooms to be budget friendly & clean. Upon opening the door the smell assaulted my senses like a sharp slap to the face. It was putrid & reeked of mold, filth & the stank of who knows what. The air was filled with humidity & the AC was not on. The carpet had seen better days, about 10 years past its prime. The carpet was filthy & heavily stained. I immediately turned on the AC but it didn’t help the smell. I had some travel sized Lysol spray in my suitcase & sprayed the AC vent & the entire room with it. Unfortunately things went from bad to worse as I pulled back the sheets on one of the beds, only to find the sheets had large stains on them. It appeared to be old blood stains! The comforter or duvet cover appeared to be dirty as well. I then looked at the other bed & it too had the same stains, more old non-removable blood stains! I stripped the bed down & found one top sheet that would barely pass for acceptable and covered the bed with it. Now I had nothing to coverup with & found my sweater from my suitcase to cover up with. As there was no way in hell I was touching my body with those old bloodstained sheets! I quickly passed out from exhaustion, but not before I got out my flashlight to check for bed bugs! Not a single one! Yah for one star! In spite of my sarcasm here, I really love traveling, but I despise a filthy room that was supposedly cleaned by a proper housekeeping crew! This hotel needs a major overhaul. So do yourself a favor, either skip stopping here for a night of recovery or sleep in your vehicle. The later is your best bet. I won’t ever be returning here again….

The only ice machine I could find was on the lobby floor and it didn't work. The employee in the lobby filled my ice bucket rom a cooler in the kitchen. The vending machine in the lobby also didn't work. When I asked the employee, he told me it was a third party vendor. No other explanation. The breakfast was subpar. The sausage was undercooked, and the muffins were not appealing.