Palace Inn & Suites - Newport News/Jefferson Ave
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1 room, 2 adults, 0 children
All properties in Newport News
Palace Inn & Suites - Newport News/Jefferson Ave
10608 Jefferson Avenue, Newport News, Virginia, 23601, United States
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Amenities
ParkingFree
24-hour front desk
Wi-Fi in public areasFree
Express check-in and check-out
VIP check-in service
English
Room service
No smoking in public areas
All amenities
Property Description
With a stay at Palace Inn & Suites - Newport News/Jefferson Ave in Newport News (Brentwood), you'll be within a 15-minute drive of Christopher Newport University and Langley Air Force Base. This motel is 20.4 mi (32.9 km) from Naval Station Norfolk and 6.8 mi (10.9 km) from Hampton Coliseum.
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4.8/10
Cleanliness4.8
Amenities4.8
Location4.8
Service4.8
All 12 reviews
Surroundings
Airport: Newport News/Williamsburg International Airport
(10.8 km)
Airport: Norfolk International Airport
(39.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Traditional Studio Suite, 1 King Bed
Bedroom 1:1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
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4
Traditional Double Room, 2 Queen Beds, Accessible, Non Smoking
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Check Availability
7
Traditional Double Room, 2 Queen Beds
Bedroom 1:2 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Check Availability
5
Traditional Double or Twin Room, 2 Double Beds
Bedroom 1:2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Telephone
Check Availability
Guest Reviews
4.8/10
12 reviews
Verified Reviews- Cleanliness4.8
- Amenities4.8
- Location4.8
- Service4.8
Average for similar properties in Newport News
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. PHP 69.79). Trip Coins can be used to save instantly on room rates.
Travis
January 20, 2025
The people at the front desk were very polite and helpful plus nice I don’t blame them for the lack of respect that the people who work and stay there have for the property I would clean house and then clean up
Benjamin
May 29, 2024
Condemned Property DO NOT STAY
Hotel has condemned by the city notice on front door. Extremely dirty, broken fridge, and caked spill in freezer. Unsafe, extremely dirty, and unsafe.
Hakima
April 8, 2024
TERRIBLE
The conditions of the room was terrible. It was not clean. It was stuff left from the last person who stayed in the room. The sheets were not clean. They had stains on them. My daughter had to shower in shoes because the bathroom was so filthy. After complaining to the front desk she responded with “what’s the problem? What do you want me to do?” They refused to move us to a cleaner room so the very next morning we checked out. The customer service is terrible. The last yells and refuses to help with any issues. There was a couple outside our door who got in a fight and i was scared because i don’t know this area and didn’t know if it would turn more violent and i have my 2 kids in the room. The overall experience was terrible. I would never recommend this space and i will never stay here again.
Verified traveler
November 29, 2023
Not a Palace or pleasant stay
The property manager has terrible customer service. Rooms are not what is advertised. Half of the stove works, bathroom and room is in need of cosmetic repairs. Pest control also needed!
Kaushik
July 6, 2024
Bedbugs and dirty bathroom with no shower head
Josue
June 30, 2024
Complicado no puedes quedarte en ese lugar
Translate
Manuel
June 2, 2024
Muy mal ese hotel reservamos un cuarto de king side para no fumadores y nos dieron un cuarto de doble cama olia muy mal a sigarro todo sucio encontramos ratas y pedimos el reembolso y no quisieron no les recomiendo ese hotel muy mal
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Anthony
December 18, 2023
Room was filthy. No rags or towels. No one at ftont desk. Wifi didnt work. Heat didnt work.
Miles
October 22, 2023
Let this be a last resort. No other options.
Services & Amenities
Most Popular Amenities
Parking
Free
24-hour front desk
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front Desk Services
24-hour front desk
Express check-in and check-out
VIP check-in service
Languages Spoken
English
Food & Drink
Room service
Public Areas
No smoking in public areas
Safety & Security
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 06:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the Hotel
Property Description
- Number of Rooms: 32
With a stay at Palace Inn & Suites - Newport News/Jefferson Ave in Newport News (Brentwood), you'll be within a 15-minute drive of Christopher Newport University and Langley Air Force Base. This motel is 20.4 mi (32.9 km) from Naval Station Norfolk and 6.8 mi (10.9 km) from Hampton Coliseum.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 32 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
Featured amenities include express check-out and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 32 individually furnished guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Frequently Asked Questions
What is the cancellation policy for Palace Inn & Suites - Newport News/Jefferson Ave?
The cancellation policy for Palace Inn & Suites - Newport News/Jefferson Ave varies depending on the type of room and booking conditions.What is the cancellation policy for Palace Inn & Suites - Newport News/Jefferson Ave?
What are the check-in and check-out times at Palace Inn & Suites - Newport News/Jefferson Ave?
Standard check-in time at Palace Inn & Suites - Newport News/Jefferson Ave is 15:00-24:00 and check-out time is 11:00.What are the check-in and check-out times at Palace Inn & Suites - Newport News/Jefferson Ave?
Can I bring my pet inside the Palace Inn & Suites - Newport News/Jefferson Ave?
As much as we love pets, unfortunately, we are unable to accommodate them in Palace Inn & Suites - Newport News/Jefferson Ave.Can I bring my pet inside the Palace Inn & Suites - Newport News/Jefferson Ave?
How far is the Palace Inn & Suites - Newport News/Jefferson Ave from the closest airport?
The closest airport is Newport News/Williamsburg International Airport, and it is about 15 mins from hotel by car (10.8 km).How far is the Palace Inn & Suites - Newport News/Jefferson Ave from the closest airport?
About This Property
| Nearest Airport | Newport News/Williamsburg International Airport |
|---|---|
| Distance to Airport | 10.77KM |
| Nearest Train Station | Newport News Amtrek Station |
| Distance to Train Station | 3.87KM |
| Average Price From | PHP4956 |
| Hotel Star Rating | 2 |