Parkway Hotel & Spa

I hosted a yoga retreat at The Parkway this weekend, and I was absolutely blown away. The attention to detail and the seamless cohesion among the staff were incredible. My guests couldn't stop raving about the food—it was simply delicious! The rooms were gorgeous, the beds were incredibly comfortable, and the cleanliness was impeccable. A special mention to Josh, Nicola, and Mel at the front desk, who went above and beyond for us. They were so friendly and approachable, making us feel completely at ease. Massive compliments to the chef and kitchen team as well. Kirsty and Tom ensured we were well taken care of in the dining room, and their service was exceptional. Of course, none of this would have been possible without Sarah, who helped with the retreat arrangements. It wouldn't have been such a success without her support and attention to detail. To top off the weekend, I booked a massage with Jasmine, which was honestly the best massage I’ve had in a long, long time. I cannot fault this hotel or its staff in any way. I've already booked two more retreats at this venue and look forward to many more in the future. I'll also be booking massages with Jasmine regularly—she's fantastic!

Visited this excellent hotel on overnight spa deal. Very nice spa facilities and treatment (back shoulder & neck massage) Nice bottle of champagne in room on arrival All staff extremely friendly throughout visit. Very good 3 course meal in the restaurant. Massive Welsh breakfast. Freshly cooked from locally sourced ingredients Very good package for those wanting to be spoilt. It was our wedding anniversary so ideal Many thanks to all staff we met would couldn't have been more helpful & pleaant

Honestly I've stayed here a few times always amazing rooms comfy lovely atmosphere lovely swimming pool spa etc had a slight problem with a dinner reservation last night but rest assured Patrick the hotel manager sorted it within one minute I just wanna give this guy praise he does not stop for a manager making sure his guests are happy the way he cleans himself covers every part of this hotel always on the ball with his team faultless guy can and spent some time chatting with me and my wife all buisness needs a manager like him. I'd also like to praise all the hotel staff and the chef the food was absolutely outstanding

Regularly go to the Parkway for coffee but i have no idea what happening there but its on the way down. We went about 2 weeks ago, waited quite a while for our coffee and when it arrived it was stone cold, it had obviously been sitting for quite some time in the pot and the server couldn't be bothered to check and just served it. Yes we brought it to their attention and it was replaced and the gentleman was quite apologetic. I fail to understand why the server wouldn't make fresh coffee. Today we placed an order for coffee. After 25 minutes we were still waiting and customers after us were now being served. Turned out the boy who took the order failed to actually put it through, no apology received this time. The young man, who I suspect was new, was told to apologise when he delivered the coffee (we could hear the staff conversation) however he didn't. on the plus point it was actually freshly made and hot so that was a win. There seems to be a number of people employed in the coffee shop but very few were actually working, seemed to be more of a youth club and they clearly need to be managed as they aren't capable of motivating themselves. They were moving bottles about behind the bar, chatting and laughing and walking passed a queue of tickets on the coffee machine. The customers before us also checked where their order was, however their order had actually been placed. so they struck lucky. We regularly stop at the Parkway and have taken visitors there but recently our experiences have been disappointing, if its becoming a youth club with no thought for the customer then very sadly its time to move on.

Lovely hotel, with absolutely great staff, who were always helpful and smiling. Comfortable room and very good bed, a safe and tea and coffee tray. Food was excellent and dining room service excellent.. Would definitely go back. Lovely gardens well looked after.

We received a very warm welcome at the hotel. The staff are all kind, helpful and welcoming. Our room was very comfortable and had all we needed for our stay. We used the spa facilities and had a relaxing massage. The bar food and breakfasts are excellent and very good value. We’d definitely stay again.

Booked hotel for Friday night B&B. Lovely clean tidy hotel with friendly staff, we eat in the bar area and the food was nice and well presented. Had a nice swim in the morning followed up by a tasty breakfast. Would certainly like to go back and stay again.

Amazing food at the restaurant , fresh and cooked to perfection, pan fried chicken was amazing , husband had the sirloin steak one of the best he has had in a restaurant , all well priced would highly recommend, staff were lovely , friendly and chatty

Pleasant decor, spotlessly clean rooms and the best service I have ever experienced. Every single member of staff went out of their way to be helpful and polite. The food was excellent too and the portions good. We visited on a very busy weekend with 3 functions in one day but we never felt as if we didn't matter (as a very small party of people). I would not hesitate to recommend.