Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection Reviews
Cairn Hotel Newcastle Jesmond - Part of the Cairn Collection
97-103 Osborne Rd, Newcastle, NE2 2TJ, United KingdomSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very Good
126 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities7.6
Service8.2
Cleanliness8.1
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All reviews(126)
Positive reviews(24)
Reviews with photos/video(6)
Great location(9)
Great service(7)
Awesome stay(6)
Negative reviews(2)
Guest User
Carlton Classic Twin Room (Separate Building)
Stayed in Aug 2025
Couple
128 review
9.0/10
Great
Posted on Sep 11, 2025
Though not in the immediate city center, getting around is easy with Jesmond Station nearby and a bus stop directly in front. It's situated in a residential area, offering convenient access to pubs and supermarkets. The room was spacious and impeccably clean, and the bedding was spotless.
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Guest User
Carlton Classic Double Room (Separate Building)
Stayed in Jul 2025
Solo traveler
5 review
7.5/10
Posted on Aug 27, 2025
Can't complain for the price, the room was a little smaller than photos & very hot but it was also summer lol.
The extractor in the shower didn't work though, which made the room quite humid.
Walls are quite thin so you can hear people in the rooms around you but not too bad.
Guest User
Standard Double Room
Stayed in Oct 2025
Solo traveler
3 review
8.5/10
Very Good
Posted on Nov 7, 2025
Great location, nice room and friendly staff.
King Kouamé
Carlton Classic Double Room
Stayed in Apr 2025
Couple
3 review
7.0/10
Posted on May 30, 2025
It wasn't the best of experiences and I believe had we addressed some of the issues we came across sooner, things would have been different. There was a poignant smell in our bathroom and in all fairness we should have mentioned it sooner rather than expecting it to disappear on its own. When we did address it, we were moved into a different room instantly. The rooms could do with a bit more cleaning when it came to dust and hair in various areas. Will still recommend it.
lsy****
Carlton Classic Double Room (Separate Building)
Stayed in Oct 2025
Traveling with friends
50 review
6.0/10
Posted on Nov 5, 2025
The hotel felt a bit old; the table legs were crooked. I'm not sure why the room heating only worked for a short while before getting cold, and the bathroom heater was cold all night. Being above a restaurant, the smell of cooking oil filled the room when we checked in with the window open, and it wouldn't dissipate until we opened the door to air it out. None of my friends were happy with the hotel.
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Guest User
Carlton Classic Double Room (Separate Building)
Stayed in Oct 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Nov 16, 2025
It was a good spot the hotel was really small but it was decent to be fair might stay again
Guest User
Standard Double Room
Stayed in Sep 2025
Business traveler
2 review
9.0/10
Great
Posted on Oct 3, 2025
Really nice hotel …. More personal than a big boring chain hotel. Staff were really efficient and friendly too. The bars were lively too .
Steph Robinson
Classic Double Room
Stayed in Aug 2025
Couple
9 review
9.5/10
Amazing
Posted on Oct 9, 2025
Always a great trip to Jesmond at the Cairn. Clean tidy friendly and good breakfast, ideal base for Jesmond and the toon!!
KLG400
Carlton Classic Double Room (Separate Building)
Stayed in Aug 2025
Couple
2 review
7.5/10
Posted on Sep 23, 2025
Overall, we had a lovely stay at the Cairn Hotel.
Booked a Carlton double in the annexe, as preferred the blue theme decor, but was allocated a double in the main hotel upon arrival. The wood theme decor, coupled with the small window, made the room quite dark. It was a bit dated, but had everything we needed, including a mini fridge. Bathroom was compact, but it was fine and the shower was really good, however the water pressure was low at times.
Breakfast was excellent. Self service full english with a selection of cereals, pastries, yoghurts and cold meat/cheese. Fab service in a lovely setting . Really enjoyed it all 3 mornings.
Very happy with the price paid, and we got breakfast included in the booking, which made it great value.
Good location, with plenty of bars and restaurants in the immediate area, and with West Jesmond Metro only a 5minute walk away, it is perfect for getting into town.
Would definitely consider returning if the price remains competitive.
Guest User
Carlton Classic Double Room (Separate Building)
Stayed in Aug 2025
Business traveler
1 review
4.0/10
Posted on Sep 19, 2025
Towels not clean with stains and carpet smells and is old same with the curtains. Shower all covers with mold en bad odor from the toilet. Very noisy you can hear the neighbors snoring en talking. Awefull 2 nights for that price. Only positive side is the location but definitely ready for renovation.
Guest User
Standard Double Room
Stayed in Aug 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Sep 16, 2025
Friendly reception staff. Good parking . Clean & comfortable bed.
Much better lighting needed in bedroom. More lights & brighter.
Guest User
Carlton Classic Double Room (Separate Building)
Stayed in Jul 2025
Traveling with friends
1 review
7.5/10
Posted on Aug 31, 2025
Location was a nice quiet area during the day
Hotel was average nice but the room was a little snug and stuffy. Clean room and bathroom.
Good price for 2 days
Overall score 3.2/5
Guest User
Carlton Classic Twin Room
Stayed in Jul 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 21, 2025
Everything was great, apart from the shower, which was hard to set at the right temperature and trickled out. Possibly due to a few people having showers at the same time.
Anonymous User
Standard Double Room
Stayed in Jun 2025
Couple
1 review
7.0/10
Posted on Jul 23, 2025
Excellent location. 10 mins from. Metro. Numerous cafes and restaurants within a few steps. Perfect for sightseeing.
Downside: The standard double room I had was very small and cramped.
TerryJ
Carlton Classic Double Room
Stayed in Apr 2025
Family
15 review
9.0/10
Great
Posted on Jun 1, 2025
Great location and good local restaurants and coffee shops, not too far from the city centre and ideal for a great night out. Thoroughly enjoyed the visit 🙏