To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness3.9
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All reviews(37)
Positive reviews(19)
Reviews with photos/video(5)
Clean and tidy(6)
Negative reviews(3)
Tang Kei Man
Room, Women Only, Shared Bathroom (Bed in Bunkbed-6 Bed Dorm)
Stayed in Feb 2024
Solo travelers
11 review
4.5/5
Great
Posted on Apr 22, 2024
Perfect location, spacious room, clean linen, showering and toilet are clean, will definitely book again in the future
Though the wifi is a bit broken
Anonymous User
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (Bed in Bunkbed-6 Bed Dorm)
Stayed in Nov 2023
Solo travelers
39 review
3.2/5
Posted on Dec 6, 2023
Very close to train station only five minute walk. However, the common area has a strange smell.
Guest User
Room, Women Only, Shared Bathroom (Bed in Bunkbed-6 Bed Dorm)
Stayed in Sep 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 20, 2024
very nice and very comfortable
Guest User
Mixed Dormitory Room
Stayed in Aug 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Very clean lovely stay
LeeLee8
Basic Double or Twin Room
Stayed in Sep 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 6, 2023
Excellent staff
Clean and secure
Mujtaba Ahmed
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (Bed in Bunkbed - 6 Bed Dorm)
Stayed in Jul 2023
Solo travelers
9 review
4.7/5
Amazing
Posted on Sep 9, 2023
Great
Anonymous User
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (Bed in Bunkbed-6 Bed Dorm)
Stayed in May 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 12, 2024
There is a doorbell at the door. It opens immediately after pressing the doorbell. It is not automatic and needs to be pushed open manually.
The environment is not bad and it is convenient to go anywhere. It is very close to the train station and it only takes a few minutes to walk there.
The room and bathroom are clean and tidy.
The room card did not enter the room the first time, so I went downstairs to find her. She said that I was too close to the phone...
The next morning, after I checked out, I needed to deposit it until 10 o'clock to pick it up. The uncle at the front desk was very enthusiastic and helped me deposit it without any additional storage fees.
Overall, I was very satisfied.
Original TextTranslated by Google
Soontree
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (Bed in Bunkbed - 6 Bed Dorm)<1>
Stayed in Aug 2023
Family
5 review
4.5/5
Great
Posted on Oct 24, 2023
Clean hotel, good service staff Wide kitchen Complete kitchen equipment Good location, next to the train station, near the market.
Original TextTranslated by Google
快乐的小鱼
Basic Shared Dormitory, Mixed Dorm, Shared Bathroom (Bed in Bunkbed - 6 Bed Dorm)
Stayed in Jul 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Aug 1, 2023
Very clean, and the location is easy to find, just near the central train station.
Original TextTranslated by Google
Companion02223117998
Stayed in Jun 2024
Solo travelers
5.0/5
Outstanding
Posted on Jul 20, 2024
Great location, just a few minutes walk from the station. The rooms are basic, but clean. There are storage cupboards in each room, and you can hire a padlock from reception. There is a well equipped kitchen and a couple of lounge areas to hang out. Toilets/showers were again basic, but clean. If you're a light sleeper, you might wish to take some earplugs, particularly at a weekend, as noise bleed is pretty bad. I took unwell on my 2nd night, and the staff on shift couldn't have been more helpful. I can't express my gratitude enough for the empathy and professionalism shown to me, while they also had to deal with a drunk person sneaking in looking for a toilet. All in all, great place for a budget stay, and I'll definitely be back.
Response from Property: Thank you so much for taking the time to leave us a fantastic review! We're so pleased that you enjoyed your experience with us and we hope to welcome you back again soon!
Goingslow
Stayed in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 7, 2024
Stayed on a Friday night in shared female 6 bed room. Only four of us in there and it was a very spacious room, plenty of space for bags etc. No issues with noise either from the street or other people staying and had a good nights sleep. Lockers available in the rooms, but you need your own padlock. Clean toilets and showers along the corridor. Fairly pleasant sitting room and kitchen downstairs. Really helpful and friendly staff. I was able to store my bag all day after I checked out in the morning - was locked away by staff. Thank You!
Response from Property: Hi there, thank you so much for taking the time to leave us a great review. We're so pleased that you enjoyed your experience whilst staying with us. We hope you enjoyed your time in Newcastle!
lariwestside
Stayed in Jan 2024
Solo travelers
3.0/5
Posted on Feb 11, 2024
The Albatross is an okay place. The location is fantastic, being very close to the train station and right in the heart of Newcastle; if you can't reach everything you want to see by foot, there's also a metro station nearby. My room was at the back at the building, at the end of a long corridor, and was remarkably quiet; the only sound from outside was seagulls in the morning, and while you could hear other people walking in the building, because there was no one walking past our door this was not much of a disturbance. I also really appreciated not being assigned a bed so I could choose the much more desirable bottom bunk when I arrived at my half-empty dorm room. Unfortunately the facilities are extremely lacking, even in basic amenities. The rooms had absolutely no hooks anywhere, so it was lucky that there were only 3 of us and we could dry towels/hang coats on the bedposts. There is a huge lack of sockets so phone charging needs to be strategic. No individual lamps either which meant I was reading with my phone torch in order not to disturb anyone else. Beds were okay, the linens are some of the more comfortable I've experienced, but the bunks are quite low (I couldn't sit up without hitting my head on the top bunk) and the bed I was in was positioned in such a way that if anyone had been above me, they would have been climbing up and down next to my head. There were lockers in the rooms but they were quite small. There wasn't anything as basic as a bin or a mirror in the room. Toilets and showers were disappointing. The bathrooms are basically just public toilets with no hooks or surfaces to put toiletries on, giving you the feeling that you were brushing your teeth in a public place rather than private accommodation. The one shower that had any hooks in it didn't work – the temperature dial was clearly broken and there was no hot water. None of the other shower stalls had hooks which meant you could either leave your clothes/towel susceptible to theft by hanging it over the door, or collecting water on the floor. Both facilities were also quite a long walk from the room, so bring shower shoes. I only used the kitchen to refill my water bottle so I can't say how well-stocked it was. It was quite big and there was also a common area that always had a few people in it. I didn't have much interaction with staff, though I appreciate there is a 24-hour reception as my train was delayed past 11pm. I didn't need to provide ID or even my surname when I checked in which was questionable, and the guy checking me questioned why I was bothering to read the terms and conditions of my stay before signing them! In the email I received before arrival I was told I'd need £5 cash for a key deposit and £25 cash for a damage deposit, but the damage deposit is apparently only for large groups (this was not communicated), so I ended up carrying way more cash than I needed over the weekend. All in all this was an okay stay for a weekend in Newcastle, but I w
Guest User
Stayed in Oct 2023
Other
3.0/5
Posted on Nov 18, 2023
Had a really good stay everything was fine, Apart from one day to wake up the guy working on reception I heard his snoring before I saw his big ginger beard. Very clean free tea and coffee and toast.
Guest User
Stayed in Mar 2023
Other
5.0/5
Outstanding
Posted on Apr 10, 2023
The room was basic but spotlessly clean, as were the toilets & showers. The bed was very comfortable & the heating was good, and it wasn't as noisy as I expected. The staff were friendly & very helpful too. This was my first time staying at the Albatross Hostel as I was going the Darren Hayes concert at the O2 City Hall & it wasn't too far from the venue. I would recommend this hostel to anyone & would definitely stay there again.
Response from Property: Thank you for leaving us this wonderful review! We are delighted to hear that you are happy with your stay with us at the Albatross Hostel. We hope to be welcoming you back very soon!
garyh236
Stayed in Apr 2023
Travel with friends
1.0/5
Posted on May 13, 2023
Room was mouldy and plaster coming off the ceiling, toilets are too far from room And not very clean also blocked 3 times in 2 days, then they take a deposit off you which is fair enough but find very petty excuses not to give you it back terrible service and very dirty place
Response from Property: Thank you for taking the time to leave us a review. We are disappointed to hear your visit wasn’t up to our usual standards. We appreciate all feedback and comments and will be sure to pass these on to our team. If you would like to discuss this further please contact manager@albatrossnewcastle.co.uk