New York Hotels with Wi-Fi

The hotel is located in Manhattan, where land is at a premium. It has an excellent location and is not far from surrounding attractions. The service is warm and thoughtful. The room facilities are new. Although they are not big, they can basically meet the needs. Breakfast needs to be ordered a la carte. The disadvantage is that coffee is not provided and the menu is the same every day, which is a bit monotonous.

The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

The Edison Hotel is the perfect place to stay when visiting Manhattan! The location, which is right in the theatre district and a block and a half away from Times Square, is exceptional. One can take a short walk over to Ninth Avenue where there are dozens and dozens of great restaurants. It is near everything!!! The staff were great! They seemed to go out of their way to be polite and professional, which is unusual in this area. Our room was very nice with a King Bed and a great view of the city. While we did not try the Hotel's restaurants and bars they seemed to be fulled of happy customers. The room price, when compared to value provided, is a bargain. You can easily pay a lot more in this area and receive a lot less.. I have stayed in this general area at a number of Hotels in the past that failed to motivate me to write a review. Try this Hotel the next time you are in town. You will come back!!

I cannot recommend this hotel enough. I stayed there back in 2004 and loved it and was so glad that it was still there. Murray Hill is a great neighborhood that is centrally located (a few blocks from Grand Central). It is quieter and more residential than a lot of nearby neighborhoods, with less expensive places to eat, drugstores, grocery store, a post office, a convenience store, a laundromat, coffee shops, etc. I highly recommend Previti's Pizza, House of Lasagna, and Bagel Express. Their food was amazing and the staff at each were lovely. The hotel room was large by New York standards, as was the bathroom. The beds were very comfortable and there was a mini fridge, which was a pleasant surprise. The shower was absolutely wonderful, very large walk-in with excellent water pressure, which is not true of a lot of places in NYC. The weather was impacted by Hurricane Ian, so some nights we were too hot or too cold, because they had to switch back to heat, but that wasn't too bad. The staff here were very gracious and there was a gentleman out front who very kindly helped us with our bags and opened car doors for us, which was a nice treat.

To begin with, I must stress that we only used our room, and spoke to staff on the reception area. I’ve no idea on the quality of the rooftop bar nor restaurant at the hotel. Location: We booked knowing that this was in the Financial district, but I was elated with the location. We got the air-train & subway from JFK and the hotel is just a few blocks from Fulton Street Subway station. I am a quick walker, and found that the World Trade Center was only 5 minutes from the hotel, the same with Wall Street / the waterfront which was a great location to me. There were plenty of shops / restaurants / etc. in the area (where doesn’t have that in NYC?). There was construction work taking place across the street from the hotel entrance, but never any issues with traffic or noise. Reception / Staff: We arrived in the evening on a Wednesday and the staff on reception were really welcoming as we were checking in. They were taking the time to say hello to returning guests as they came through the lobby. We experienced this ourselves whenever we returned to the hotel. It may be a small thing, but it showed good customer service to me. Room: A lot of rooms in NYC are “small” when compared to counterparts in other cities so I never expect masses of space. I was happy with the size of our room when we arrived. We were on the 21st floor, and our room was on the corner overlooking the front of the building and the construction site across the street. There was small walkway between the door to the room and the bedroom. 2 of us stayed there with 2 cases and we found enough room to move around. The bed was comfortable, everything in the room worked. We had a coffee machine and bottled water given to us for drinking. The bathroom had a shower & toiletries, and it was clear everything was clean. When I'm back in NYC, I'd happily stay here again!

I have stayed in NYC countless times and the thing that has been consistent is that the rooms are small and the technology/facilities are antiquated. This hotel was very modern and the room was huge for NYC standards. I will be staying here on all future NYC trips.

Customer service specially at the reception desk was very poor - they would never say please or Thankyou. If you ask a question it’s too much trouble or work for them. Overall experience was good but customer service is something that you need to take as a grain of salt when you visit /stay here

This hotel is truly great. The location was perfect, close enough to walk to anything or find a subway. The only downfall was that the fitness center was not opened. Would I go back again? 100% yes!

Holiday Inn, 6th Avenue, Manhattan We are a much travelled family and have used Holiday Inn many times in different cities worldwide. It was a brand that we, as a family, had confidence in. The accommodation was as expected and the cleaning staff should be praised. However, we were bemused by the demeanour of the other staff – front of house and in particular, breakfast staff. We could only conclude that Holiday Inn had given work experience to people from other backgrounds who had no experience of interacting with the public or serving at tables. We took a while to check in, the young man with headphones in, couldn’t find our reservation. There was no apology and, crucially, no explanation as to how the unique breakfast system worked. We found the breakfast room the following morning, eventually a young man came, we thought that he may normally have been a plasterer or welder trying out this new job, and told us that we needed a voucher from behind the reception desk to access breakfast. This voucher allowed us one item off the menu – any additional item such as orange juice had to be paid for. It was not permitted to pick up vouchers for my two sons or to pick up vouchers in advance for the next two days. The ritual of picking up the daily voucher was bizarre! Each morning was a transatlantic scene from Faulty Towers and proved to be a most memorable experience for all the wrong reasons. We had an amazing time in New York and had so many fantastic experiences of superb hospitality and service; the antithesis of our experience at the hotel. The location of the hotel was excellent

This hotel was in a great location for things like exploring the Chelsea neighbourhood and visiting the Moma art gallery! I really liked the vibe as there was a terrace outside that always had people sitting chatting, dining and having a low key good time. There were also lots of nice restaurants in the area! The room was lovely too!