Hotels in Midtown Manhattan, New York

This was the one-night extension we had to do . I make the same comment as in the previous reservation: Having booked a 4 star hotel in New York, as soon as I arrived I asked if this was really a 4 star :( The room which was for 4 was very small with windows that did not open to let in “fresh” air. Then we learned from friends staying at a nearby hotel, that in NY the rooms are usually small. Even with all this, we had to make an extension of one night and the girl who took care of us WAS VERY KIND and allowed us to stay in the same room without having to move. I have to say that NY is not a place for me.

Hotel was a short walk from Times Square etc but still plenty of amenities nearby. Slight issue on check in but this was resolved promptly. Fabulous art deco style hotel and subway right outside. Penn Station and Madison Square Garden are a stones throw away. Room was smallish, like most but clean and maid service was great. Only had breakfast in the diner on the last day but food was excellent and so quick.

I thought the room was very large (compared to some tiny NYC rooms I’ve stayed) I appreciated the view from the room and the bar. I did not notice sound in my room despite being right in the center of action in Times Square. If you like being close to tons of people (I do) then this is a great spot. If you prefer a quiet spot, be aware of the proximity to all of the people. Based on the other reviews, I double checked my bill. The credit for food was not correct. They were helpful and fixed it after I asked. The patty melt was delicious! Overall I would stay again, but was just a little annoyed that I had to request that the bill be corrected. The room was clean and comfortable.

Pros - Location was great on W39th between 8th & 9th so very central and near lots of bars and restaurants in Times Square. We were able to walk everywhere from our hotel, including Central Park, which is approx 30 min walk. - We found the bed very comfy and enjoyed having the fridge to keep our water cold during the day - The staff were friendly and helpful with booking a car to bring us to the airport and we were welcomed warmly to the hotel. The cleaning staff were also extremely friendly and always smiling, which is always a good sign in my opinion. Cons - Our bedroom door was very stiff to the extent that we thought we were locked in and stuck in the room after the first night and needed to call reception to help us out. The door would be a bit of a safety hazard if there was an emergency and the engineer who helped us did not seem too concerned with the reported issue. - The breakfast was very busy and difficult to get a table to sit at. There was a good choice with bagels / cooked food / yoghurt / cereals and tea / coffee but the food itself was cheap and we decided not to avail of it after the first morning. Coffee was good though! - The floor in our room wasn’t very clean and was sticky even after cleaning. Our socks were filthy if we didn’t wear shoes around the room. - The room was expensive but in-line with New York prices. We chose this as a slightly more expensive hotel due to the breakfast included but we didn’t end up availing of the breakfast due to it not meeting our expectations, which was a bit disappointing.

AC is whole night noisy, very uncomfortable, move out next day morning to change my hotel. Good location near to time square and a lot of other attractions.

Safe, clean hotel for female solo travelers. Early check-in with additional price, but the front desk helped me get a room upgrade with check-in. Awesome hotel, although rooms are small like any other hotel in NY. Only downside was not a lot of food options in the hotel, food wasn't great and was overpriced.

The reception staff is very cooperative and available 24/7. The local NY tour guideline desk person is very good as he guides us perfectly and shows us the best approach for reaching the destination. The cleaning staff is also good and keeps our room clean and hygienic.

I just stayed at the Motto in Times Square for the weekend, and had a great experience. First, let me say that I was born and raised in NYC (I live about 30 miles north of NYC now), so I know the NYC area very well, and it was such a joy to experience the city as a ”tourist” for the weekend. The hotel is in a great location near Times Square, where access to public transportation is very easy, as well as to restaurants, and Broadway shows. The hotel is very efficient and modern. The rooms are cozy, and very comfortable. The service is excellent, and the breakfast menu is delicious. I very much enjoyed my stay at the Motto in Times Square.

Stayed 4 nights in 2 rooms, both with two double beds. Me and my oldest son in one room, my MIL and youngest son in the other room. Rooms were clean, staff were very helpful and friendly, and location s great—very close to Times Square. We had never been to NYC and had a wonderful time. We would definitely stay here again! Other reviewers complain of extra charges and problems with refunds—this is because they booked through a 3rd party site (like this one) and did not read the fine print. All NYC accommodations have a bunch of additional taxes and charges and they are the same no matter which hotel you stay in. The difference is that some hotels advertise the daily rate including an estimate of these charges and some don’t. Additionally, agreements may vary when using a 3rd party site (like this one) vs booking through the hotel’s website. Also, it’s NYC—all accommodations are small and compact. Plus, you’re there to see the city, not hang out in a hotel room all day. Lastly, the hotel doesn’t advertise a continental breakfast and why would they when just out the door are dozens of affordable places to grab a bite.

Stayed in this IHG one night Sunday May 7th. Yes small bathrooms and small vanity but the breakfast and service was almost like a zombie apocalypse happened. We got down there way before breakfast ended and there was NOTHING left in terms of soemthing to drink. Name it, it was gone. No water, juice, milk. Oops the coffee machine to the left might have been working. My wife asked about it at front desk the lady cleaning up, but not really since all trash bins were overflowed, could not understand. I asked for a knife and finally when I acted it out did she get it. The frig, literally NOTHING IN IT. I have never seen that before at an IHG. No bagels, no muffins. When I got there there were 2 cinnamon rolls left, I got one of them. I took pics of the empty stuff, I took pics of the trash. This went off the rails when my wife asks for a muffin and tells of the situation and it's like come down sooner. Like what? No sorry? My wife was incensed. Then another lady, MUCH BETTER WITH hospitality skills, started passing out bottled water she got from storage for people. We got 2 of those. Yes there was PLENTY of eggs and sausage. That was literally it. I have never seen that before. Yes the bathroom vanity was small. The door kept opening even if you cracked it. The room was larger but built around the subway sound of the elevator shafts. The sound didn't bother us much but in am wow. Just a tough stay. The bed was nice. The room temp was easliy controlled. I am shocked at the disaster of the morning. Never seen that as Platinum member in almost 20 years of staying at IHG's. I feel I should write a letter to the hotel. The issue was just no way to fix anything. NO one was wow out of that, ok will get more. There was no one to really help anyone. I felt terrible for a set of parents with 2 kids. I was like not much around, try to get water. They had some sausage on a plate. There was a few slices of bread left as well. Stunningly bad. Happliy some guy came and braught my wife a frozen bagel we want to room and thawed with a hair-dryer. I took a pic of that too. We love IHG's over marriott but this was a fun on miss from what we saw at 910am on.