To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.2
Cleanliness4.3
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All reviews(112)
Positive reviews(11)
Reviews with photos/video(3)
Awesome stay(7)
Awesome rooms(7)
Large rooms(5)
Negative reviews(1)
Guest User
Superior Queen Room
Stayed in Jun 2023
Couples
2 review
4.5/5
Great
Posted on Jul 22, 2023
Quiet room
Good location
Reasonable price
Natsoinlovee
Superior Queen Room
Stayed in Jul 2022
Couples
3 review
5.0/5
Outstanding
Posted on Oct 31, 2022
EVERYTHING IS JUST IN VERY GOOD QUALITY FROM ROOM - SERVICE - LOCATION
We even booked for Queen room and Automatically upgraded to King room which gave us the access to a room with a terrace and lounge, all ours. NOT COMMON TERRACE! Couldn’t ask for more 💓
Guest User
Superior King Room
Stayed in Sep 2022
Travel with friends
1 review
4.7/5
Amazing
Posted on Oct 24, 2022
This hotel is truly great. The location was perfect, close enough to walk to anything or find a subway. The only downfall was that the fitness center was not opened. Would I go back again? 100% yes!
Hui Yao
Superior Queen Room
Stayed in Jan 2025
Family
21 review
4.7/5
Amazing
Posted on Feb 18, 2025
This is a great hotel
1. First of all, the location is very good, located on Park Avenue and 28th Street, next to Fifth Avenue and only 1 minute away from the 28th Street subway station, which is very convenient for going to North or South Manhattan. We took the subway to Sumit, then walked along the way to Times Square and the shopping street, and finally passed the Empire State Building and walked back in less than half an hour!
2. A 5-minute walk away is a large supermarket WholeFood. It has a large buffet restaurant with a lot of oriental food, which is very convenient and delicious. There are nearly 10 kinds of soups to choose from. The buffet has a lot of cold dishes and cooked food. It feels like the problem of eating is completely solved. In addition, it also includes a sushi restaurant and a pizza restaurant, so no matter what kind of diet you need, it can be solved. Although the price is not as cheap as imagined, in New York, I think it is worth the money 😊
3. Although the equipment in the room is a bit old, it is modern so it doesn't look old. In addition, the size of the room is considered large in New York, which is a big advantage.
4. We stayed here for four nights. Room number 1401 was at least very quiet. The air conditioner, which is the most criticized in the United States, was very noisy. It didn't happen here at all. And its LCD air conditioner control was the simplest and most convenient to adjust by myself that I have ever used, so I slept well for four nights.
5. The staff is of good quality and helpful. The room service is mainly Chinese, so there is no problem in communication. They are also very polite, so I think this is a plus.
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Guest User
Superior Queen Room
Stayed in Aug 2024
Family
17 review
3.5/5
Posted on Oct 31, 2024
The location is very good and the room is big enough. For New York, I don't dare to ask for too much. There is a Whole Food just a 3-minute walk away, and a CVS is across the street, so it's very convenient. The lady working at the front desk at night was very polite. I was in a hurry to print a document, and she helped immediately. She was very considerate. Thank you very much.
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Guest User
Deluxe King Room
Stayed in Apr 2024
Travel with friends
2 review
2.2/5
Posted on May 27, 2024
This is the worst five-star hotel I have ever stayed in New York. The hotel has almost no lobby, the room facilities are old and broken, and the service attitude is not good. It is a very bad experience.
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judie_chu
Park Avenue Suite
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The hotel is not big, but the service is quite good. The room is very big, which is very good. The facilities are a bit old, but the cleanliness is acceptable. There are two balconies, one large and one small. The hotel is on the street, so people who have high requirements for the sleeping environment should choose it carefully.
Overall, I am very satisfied. It is convenient to get in and out. The subway station is very close. There are supermarkets around. McDonald's Star Dad is opposite, and it is also close to Koreatown. 
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Guest User
Superior Two Queen Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on May 8, 2024
Super hotel, perfect location. sky bar and swimming pool are super relaxing.
Hairdresser, starbox and shops nearby.
Staff is super good, help you where necessary.
Large rooms had a wonderful time with the family. Metro also very close to this hotel. Highly recommended.
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Gigi nl
Superior Queen Room
Stayed in Mar 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Apr 23, 2024
On a business trip, the company booked a hotel. The location is very good and close to the subway. There are many restaurants nearby and the rooftop bar is very good. The rooms are also very big, especially New York hotel rooms.
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Guest User
Superior Queen Room
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 25, 2024
The hotel staff are very helpful, the room is large and very good, the sound insulation effect is also very good, and the bathtub is very comfortable.
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Guest User
Superior Queen Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Very good and comfortable. The hotel staff has good attitude and thoughtful service.
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Henshuaishuaideyonghu
Superior Queen Room
Stayed in Oct 2022
Couples
54 review
5.0/5
Outstanding
Posted on Jan 17, 2023
very good price is very affordable
full facilities
Sanitation: yes
Environment: yes
service: yes