The Tillary Hotel Brooklyn Reviews

Good hotel but still didn’t return my deposit money

I loved my stay. Great location

It is rare to say that a hotel is bad outside. This hotel makes me have to say it is bad. First of all, it is very noisy next to the road and the sound insulation effect is poor. If you have requirements for a sleeping environment, be careful. There is also poor service. When we came back late from going out, the room was not cleaned. We looked at the corridor going back and forth but it was not cleaned. In addition, the floating dust on the floor of the room gave a sense of age and was very dirty. The price is exaggerated. It is recommended not to choose an agency hotel. Paying a lot of money to stay in a lousy room is not recommended.

I will basically stay here every time I am in Brooklyn. It has a good environment and is in the center. There are good restaurants next to it.

so so. You need to bring your own slippers, toothbrush, etc. The bedding is relatively good. There is no restaurant, just a small shop selling coffee and bread on the first floor.

Everything was incredible the room, the service and the hotel itself. The first time I arrive here they give me a welcome greet and explain me everything about the hotel itself. About the system the meal time, the use of cards for room and elevator like everything like everything

The hotel is such a cute boutique hotel . The rooms were nice and spacious . the front desk staff helped me tremendously when I accidentally missed my flight and needed to rebook , jalissa was so nice and helpful , she made sure I did’nt stress about the room . She took care of everything for me , roberto the valet also helped me , always with a smile when I seen them , I highly recommend this place . I’ll be back soon .

Omggg they are amazinggggg it was my birthday and they made it so special for me I really love this hotel will always come back here and will always recommend thank you guys so much , Jalisa’s and Maureen was great . Beautiful room , everything was amazing

I stayed at the Tillary Hotel in Brooklyn for 2 nights over the Labor Day 2024 long weekend. The hotel was clean and the staff was decent and courteous. the hotel is well located directly in the Brocklyn city center 5 minutes from the Barklay Center and the shopping center around the hotel very safe easy to find parking subway two munites from the hotel the only thing that I find unpleasant not ice machine in hotel 2 unacetable, in the room a 40inh TV a small small fridge a microwave a comfortable bed iron I like it and I am thinking of returning to the Tillary Hotel Broocklyn .

I decided I would stay at the Tillary in the future before arriving at my room. The associate Brianna exchanged messages prior to arrival to ensure I had the things I needed for a successful trip. They were in place exactly as she promised. The associate Jalissa welcomed me at the front desk as if I were at her own home. Her recommendation for dinner in the neighborhood was spot on! The room was stylish, and the bed slept comfortably. I look forward to stay at the Tillary on a future visit to New York.

In my experience I received the best customer service with compassion, 5 stars. Russ. Brianna, Matt, jalissa, yoli, yericia, Alexis and Roberto were all very helpful. The hotel has a great location and everyone is very accommodating to my needs.

I booked my reservation during hurricane helene and somehow booked it for the week AFTER. Not only did Maureen listen to me for however many minutes about the awful Uber driver I had, she even got me a water because I was so motion sick I was ready to vomit. Then I found out that only certain rooms have bathtubs, so not only did they find me a room, they ALSO located one with a bathtub for me. On top of it, she walked me through cancelling my existing reservation, booking a new one, and even sent me 2 additional bottles of water up to my room. As someone who travels the world as my job, I can tell you that this kind of customer service and genuine care is SO hard to find. Maureen, thank you for saving my trip and my day, I DEFINITELY would’ve been a pile of tears without you!!!

I had an amazing experience here the front desk ladies yoli & yericia make me and my husband feel at home every time we come and stay here. I recommend many of my family and friends when traveling to stay in Tillary to stay rooms are very nice and clean any thing you need they will come to assist Tillary is a must stay

My Family and I had a wonderful stay at the Tillary Hotel in BK! The Manager, Russ, was incredibly helpful and made sure everything was perfect. Ella, from the staff, was always ready to assist. The service here is great, and I highly recommend this hotel.