Residence Inn by Marriott New York Manhattan/Times Square Guest Reviews
4/5
Very Good
72 review
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Verified reviews
Location4.1
Amenities3.9
Service4.0
Cleanliness3.9
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All reviews(72)
Positive reviews(60)
Reviews with photos/video(8)
Great location(8)
Amenities were average(4)
Awesome stay(3)
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Convenient location(2)
Negative reviews(12)
iPisman
King Studio
Stayed in Sep 2023
Family
11 review
4.2/5
Very Good
Posted on Sep 18, 2023
Hotel staffs are great and helpful. The location is very near the Bryant Park and subway station. Breakfast are also good. Rooms are quite outdated but we are assigned to a room with Empire State building view which is nice.
Guest User
Corner King Studio with Sofa Bed with City View
Stayed in Jan 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 7, 2024
The room was quite clean and cozy. The location of the hotel is very convenient. You will be able to reach all the major sights in Manhattan easily on foot or by subway (several stations within a 2 minute walk from the hotel). The room had a kitchen with a large refrigerator and necessary cookware. Accommodation for a longer stay. At our request they brought a hot plate (electric) for cooking in the room. There was a coffee making kit, sugar, creamer, small coffee maker. Unfortunately, there was no kettle. We were not disturbed with room cleaning.
Breakfasts were excellent. You can choose what you like: 2 kinds of porridge, sausages or bacon, omelettes, cutlets, pancakes, waffles, muffins, bagels, granola, fruit (apples, bananas, pineapples, melon), spinach. Of the beverages there were 2 kinds of juices, coffee, tea, hot chocolate. Also milk and cream for coffee, jams, honey, portion butter, maple syrup, chocolate for waffles.
There were three of us but the shower set was for one person, extra bedding was not full. There were no toothbrush cups.
We arrived at the hotel early to inquire about early check in and a view room. We were asked to wait 2 hours before check-in time as the high floor room was not ready. But when we arrived on time, the room was still not ready, we were given a room on the 5th floor.
The light in the room is not very convenient. You can't turn on the light locally in the living area, 3 lights in the kitchen above the table, the general light and in the hallway are burning at the same time.
Guest User
Studio, 1 King Bed with Sofa bed, Park View, Corner
Stayed in Sep 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 9, 2023
The hotel is clean, the staff is friendly, the refrigerator is cold and frozen, perfect for those who bring breastfed babies and solid food to store food. If I come here again I will stay here again, the size of the twin bed is very large compared to other hotels.
QueenBlica
Queen Studio
Stayed in Jul 2023
Family
8 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Great location! Loved their breakfast buffet, lots of options everyday!
Guest User
Queen Studio
Stayed in Jul 2024
Family
1 review
4.5/5
Great
Posted on Jul 29, 2024
Good!
จริยา
Queen Studio
Stayed in Apr 2024
Couples
3 review
4.5/5
Great
Posted on Apr 19, 2024
The hotel is in a good location. There is breakfast. There is a kitchen. The stove must be requested. Overall good.
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Taiyanghua9999
King Studio
Stayed in Jul 2024
Family
29 review
5.0/5
Outstanding
Posted on Jul 21, 2024
The room is spacious and the location is very good. It is close to the subway and it is convenient to eat around. The service is also very good. I forgot something in the hotel when I left and found it with the help of Ctrip. Thank you very much.
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Guest User
Studio, 1 King Bed with Sofa bed, Park View, Corner
Stayed in Jul 2024
Family
7 review
1.0/5
Posted on Jul 14, 2024
It's been a long time since I stayed in such a bad hotel. The room is small, the facilities are old and shabby, there is a strange smell, the hygiene is not good, the front desk service is very average, the breakfast is also very bad, except for the location, there is nothing else good!!! It's so expensive, almost 4000 a night
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Guest User
King Studio
Stayed in Nov 2023
Family
39 review
4.0/5
Very Good
Posted on Nov 23, 2023
The hotel is in a very good location, within walking distance of Times Square, Fifth Avenue, the Public Library, Broadway, and Macy's Department Store. The rooms have refrigerators and kitchen equipment. The hotel has a laundry room and laundry detergent is provided at the front desk.
The free breakfast is good, but the waiting time for the elevator in the morning is a bit long.
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6/7
Guest User
Queen Studio
Stayed in May 2024
Family
8 review
4.0/5
Very Good
Posted on Jun 2, 2024
High cost performance, convenient to everywhere. The facilities are a bit old, but you can cook.
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jose adercio leite SAMPAIO
King Studio
Stayed in Mar 2024
Family
1 review
4.5/5
Great
Posted on Apr 6, 2024
The cafe leaves something to be desired, mainly due to the lack of space for guests and inadequate accommodation
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Guest User
Queen Studio
Stayed in Aug 2023
Family
2 review
4.0/5
Very Good
Posted on Aug 7, 2023
It's an old hotel, so the facilities are a bit old, but the location is very good.
Times Square was 5 minutes on foot, and transportation was convenient, so it was easy to move by bus.
However, it is a war to ride the elevator during breakfast time and check-out time.
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Anonymous User
Two Double Studio
Stayed in Jan 2024
Family
2 review
3.7/5
Posted on Jan 31, 2024
It was friendly, well-located, and satisfactory.
Breakfast wasn't delicious and there were ants in the room.
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Guest User
Two Double Studio
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 2, 2024
It was very convenient as it was close to Brighton Park.
Breakfast was also very delicious, with coffee, cookies, and popcorn provided. It had a kitchen, so I was able to make simple meals.
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미니지니
Corner King Studio with Sofa Bed with City View
Stayed in Dec 2023
Family
15 review
4.0/5
Very Good
Posted on Jan 5, 2024
The location is excellent. The subway station is right in front and it's in front of 6th Street, so it's easy to get to tourist attractions. Breakfast includes a rotating selection of waffles, French toast, and pancakes, and there is a pitless room and laundry room in the basement, which is convenient. However, I wish the cleaning was done more cleanly. I checked out on the 31st, but the deposit has not been refunded yet. I think it would be good if this was handled quickly.