To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(196)
Positive reviews(184)
Reviews with photos/video(56)
Awesome stay(62)
Clean and tidy(43)
Friendly owner(31)
Easy to get around(13)
Convenient location(13)
Close to metro(9)
Loved the view(7)
Negative reviews(12)
Justinc
King Room
Stayed in Nov 2024
Couples
48 review
4.2/5
Very Good
Posted on Nov 5, 2024
Lovely hotel in Times Square, comfy, shower is good, good view of Times Square, the rooms are small but shower is huge. Service is slow and poor though. Beds and tech is good.
6/12
Zhihao
King Room with City View
Stayed in Oct 2024
Couples
2 review
4.2/5
Very Good
Posted on Oct 18, 2024
First hotel in my life with no water given and I will need to pay usd 9 bucks for a bottle of water.
MaxS23
King Room with City View
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Great room and lovely staff I believe we got a slight upgrade to the room.
Guest User
King Room
Stayed in Jun 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jun 10, 2024
Pretty good place if you want something close to the Times Square
HK forever
King Room
Stayed in Oct 2024
Business travelers
61 review
3.5/5
Posted on Oct 30, 2024
Location, hotel is good. Just the service not good in this hotel. The front desk staff not really friendly and no smile. The ground floor bodyguard is friendly and helpful.
Was second time to stay in this hotel but same problem to extra charge by my credit card. Need to be careful.
A Corral
King Room-Hearing Accessible
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Good place
Cindy
King Room with City View
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Safe, clean hotel for female solo travelers. Early check-in with additional price, but the front desk helped me get a room upgrade with check-in. Awesome hotel, although rooms are small like any other hotel in NY. Only downside was not a lot of food options in the hotel, food wasn't great and was overpriced.
Lai Yip
King Room with City View
Stayed in Sep 2024
Couples
13 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Great location, friendly staffs, clean and cozy rooms, room is small but perfect furniture arrangement makes it comfortable.
Guest User
King Room with City View
Stayed in Apr 2024
Booked for others
17 review
5.0/5
Outstanding
Posted on May 16, 2024
Booked by my friend who stayed before
Nice room good location
Eduardo Martinez Espinosa
King Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 12, 2024
Very good location, customer service, the room is very comfortable
Yentle
King Room with City View-Hearing Accessible
Stayed in Aug 2024
Couples
11 review
4.7/5
Amazing
Posted on Sep 1, 2024
Nice hotel in the center of all action. Very friendly staff and great vibe.
Guest User
King Room with City View
Stayed in Jun 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Jun 10, 2024
The only down side of the stay is the people who clean the rooms are not efficient enough. Whenever I leave my room for cleaning, the only thing they do they tide up the bed without changing the sheets (I know because the sheet with some chocolate smudge on it was the same after cleaning) and the bathroom they only take the trash. I expected more from cleaning in such hotel. Another thing, my room was next an exit, the door kept opened and closed continually none stop during very early morning and that was so noisy. Couldn’t find comfort.
Guest User
King Room with City View-Hearing Accessible
Stayed in May 2024
Family
4 review
3.7/5
Posted on May 22, 2024
this hotel is in a great location, but the service is so so. Also the room is very small not as the picture describe. it's only good for business trip.
Guest User
Room with Two Queen Beds
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 16, 2023
Fabulous location,
Clean
Soundproofing was awesome so I couldn’t hear the sound from Time Square
American Dude in China
King Room with City View-Hearing Accessible
Stayed in May 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on May 12, 2024
For the price, you can’t find a better or better located hotel in New York City. Easy walk to many great places in New York: Central Park, Lincoln Center, Carnegie Hall, etc. I also enjoyed the bar and food in the hotel. Obviously the rooms are not spacious but are big enough and are very well appointed. The desk staff are efficient, kind and helpful. The only negative I have is the toilet. The design is such that it is impossible to keep clean just with normal use. Enough said. Everything else outweighs this negative.