Macy Empire Apartments
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in New York
Macy Empire Apartments
38 W 31st St, Manhattan, New York, New York State, 10001, United States
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With a stay at Macy Empire Apartments, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Empire State Building. This aparthotel is 0.4 mi (0.6 km) from Madison Square Garden and 0.6 mi (1 km) from Broadway.Show More
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Amenities
Airport pick-up
Multi-function room
Car rentals
Wi-Fi in public areasFree
Airport drop-off
Luggage storage
Express check-in and check-out
Concierge service
All Amenities
Property Description
With a stay at Macy Empire Apartments, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Empire State Building. This aparthotel is 0.4 mi (0.6 km) from Madison Square Garden and 0.6 mi (1 km) from Broadway.
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3.3/5
Cleanliness3.3
Amenities3.3
Location3.3
Service3.3
All 26 Reviews
Surroundings
Metro: 28th Street
(200m)
Metro: 34th Street – Herald Square
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Family Big Studio #52
2 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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Guest Reviews
3.3/5
26 reviews
Verified Reviews- Cleanliness3.3
- Amenities3.3
- Location3.3
- Service3.3
Average for similar properties in New York
SURJEET
December 27, 2024
Heating faulty & not working properly, dirty , ceiling paint falling .
Clara
November 26, 2024
Mauvaise expérience
Expérience catastrophique. Mise à part que les photos sont identiques l’environnement (hôtel, couloirs) reste vétuste. En étant dans un appartement le bruit des autres vous empêche de dormir car les murs sont très fin. Manque de matériels dans la cuisine. Une table plus que minuscule pour 5 personnes ou l’on ne peut manger qu’à 2. C’est un hôtel pour faire de l’argent et non pour le confort. Je ne recommande pas du tout le Macy’s empire.
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veronica
December 3, 2024
Loved everything about the apartment
Missy
December 6, 2024
The bed was very hard and if you want quiet this is not the place . The check in agents (not the security they were great ) the actual hotel agents were both VERY rude and not helpful at all .
Christian
June 14, 2023
The worst possible experience!
It was a terrible stay even in every possible way. We booked it way in advance for a family trip because we thought it would be a good choice for a family as it offered a small kitchen. We tried cancelling it with about a months notice and it was not allowed. When we got there it was dirty, it smelled bad, linens were dirty and just terrible overall. We booked for 3 nights and slept there the first night but It was so bad we decided to book a hotel and not sleep there and just use it as storage for luggage. The night we slept there if felt like a college dorm with noice all night long, people coming in and out at all hours. To finish things off the check out was at 10am. Its the first time Ive seen a 10am checkout in my life. But they offered later checkout for additional price. It seemed they wanted to make an extra $10 on everything they could without worry of how bad the experience was. So when I arrived at 10:30 from the other hotel which was a marriot that cost less and was 1,000 times better to pick up my things I paid a late check out fee. Just overall a terrible terrible experience.
christophe
June 24, 2023
bien placé
bien placé métro à coté ,nous avions pris un appartement avec fenêtre en angle donc très lumineux ,mais aussi très bruyant...mais dans l'ensemble nous sommes satisfaits de notre séjour au Macy.
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KYLE
August 7, 2024
Do not stay here
Was 90 degrees in New York and the air conditioner was broken. Was like a sauna in there. The roof was also leaking and making an annoying drip sound every 5 seconds. Impossible for my family to sleep under those conditions. The “reception” room was in a closet and had a long line for check in. They charged a $100 cash only security deposit and have yet to refund it even though we were barely in the room. Guessing I’m never going to see that $100. We were supposed to stop by to get it during checkout but there was no one in the closet and we had to leave to catch a flight. I’ve stayed in hundreds of hotels and this is the only negative review I’ve ever left.
Floriane
April 30, 2023
Super séjour
Très bon séjour entre amis avec enfants. Très bonne situation dans New York. Conforme aux photos, bien équipé.
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Jocelyn
June 10, 2024
Muy satisfecha
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Services & Amenities
Most Popular Amenities
Airport pick-up
Additional charge
Multi-function room
Car rentals
Wi-Fi in public areas
Free
Airport drop-off
Additional charge
Luggage storage
More Amenities
Internet
Wi-Fi in public areas
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Airport drop-off
Additional charge
Business Services
Multi-function room
Front Desk Services
Express check-in and check-out
Concierge service
Luggage storage
Front desk (limited hours)
Languages Spoken
English
Spanish
Food & Drink
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Public Areas
Elevator
ATM
Cleaning Services
Clothes dryer
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]09:00–17:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total price. For details, please contact the hotel.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$100.00 (approx. VND 2,549,267) is charged.
Pets
Pets are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 9
With a stay at Macy Empire Apartments, you'll be centrally located in New York, steps from 5th Avenue and 4 minutes by foot from Empire State Building. This aparthotel is 0.4 mi (0.6 km) from Madison Square Garden and 0.6 mi (1 km) from Broadway.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 9 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and irons/ironing boards, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 9 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and irons/ironing boards, and housekeeping is provided on request.