Millennium Hilton New York One UN Plaza

I originally had a good impression of the hotel, but the staff seemed to want to charge excessive fees for storing luggage and then forced us to tip. This made my impression of them very bad! We had an early morning flight on the day of check-out, so after checking out at 10 am, we followed the instructions from the front desk and went to the concierge to store our luggage and then pick it up at 10 pm. One of the staff at the Concierge pulled my luggage out to me, while my friend in another room was instructed where the luggage was, and then carried it up a few stairs by himself. The other staff member did not provide us with any assistance during the process. When I came back to my senses, a black staff member said, "We usually charge for luggage after check out." I was stunned and thought, isn't this the service the hotel provides? Moreover, the front desk at the time of check-in and the concierge in the morning did not mention that there would be a fee for sending luggage after check-out, so I doubt the authenticity of this matter. Then the clerk went on to say "but a gratuity would be appreciated" I was even more stunned because I felt that if there was a fee, I would pay it if you told me early in the morning. Now that you say you don't charge me a fee, but you want to charge a tip, you just put the money in your own wallet, right? Then the clerk thought I didn't understand, so he continued with [tips] and explained again that because they didn't charge us to store our luggage, we ended up giving them a tip. They said it was Appreciate but they kept standing, looking at us and waiting for us to give us a tip. So we ended up paying a few dollars. I gave very few dollars but felt it was not worth it at all. They didn't even help move my friend's luggage. Why should I pay a tip when they moved it themselves? And it’s unreasonable! Not to mention that the staff at the front desk who checked us in on the night of October 11th was very good and considerate. It was also explained that our check-in was delayed for two days due to the hurricane, so we would not be charged for the room for those two days and would only be charged for one day. The staff at the coffee shop downstairs of the hotel are also very friendly and happy to provide assistance. I think the hotel should face up to the behavior of some staff who collect excessive tips to prevent the ratings of other staff who performed very well from being damaged because of the small number of problematic staff. Influence. Moreover, Hilton is an internationally renowned brand and this is a four-star hotel and this should not happen.

房間寬敞，健身房挺不錯，需要自己到前台裝飲用水。

總體上來説的話感覺還不錯！總體上來説的話感覺還不錯！總體上來説的話感覺還不錯！總體上來説的話感覺還不錯！

The hotel is conveniently located. It is not far from the Upper and Lower Towns. The hotel is located in the East Midtown area, one of the three safest areas in Manhattan. It is safe to walk back to the hotel after dinner. The morning light on the Hudson River is more beautiful than expected.

服務不好👎環境不錯😌離聯合國近位置好

It is quite far from Times Square, so it is relatively quiet and clean. The upper floors offer sea and city views. The experience is good.

Room facilities are outdated

I'm going without any inconvenience