Anonymous User
November 14, 2022
I stayed in a business room for a business trip, but there were rats in the hotel room. My colleagues who stayed with me didn't like it, so I exchanged rooms with colleagues from another hotel. However, the receptionist informed me that the third person was considered a visitor and had to pay NT$500. , I feel really speechless. It is clear that there are two people in the room according to the regulations, but the counter said that "tenants cannot be changed" and asked to pay an extra 500 yuan. I really don't understand. The presence of mice in the hotel room is really exaggerated. Although the room was changed, room, but it was also true that my colleague changed rooms. Although I didn’t want to talk or explain at the moment, I paid 500 yuan, but the counter did not give me an invoice.
In addition, there were some problems with the TV system that day. When I asked the question, the reply was that we can only accept this situation and cannot solve it.
It feels like I have spent first-class money to get a second-class room. Because the hotel's environmental problems have caused subsequent tenant problems, the hotel should be required to make compensation. In fact, we have not made such a request. We only need to pay if there are problems. We are responsible for ourselves. If this is the case, maybe next time a colleague goes on a business trip, the booking options may exclude this hotel as it seems to have less problems.
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