Hampton Inn New Smyrna Beach

The trip was wonderful ,beach,restaurants hotel everything was great

My first time in New Smyrna Beach for my birthday. The entrance of the hotel and the breakfast area was great. The front desk people were so friendly and pleasant. When we checked in on 7/6 and made our way to room 214. When we walked in we immediately smelled an aroma of pee. The room was very clean but the smell was pungent. the cleaning lady was still in the hallway and my friend asked if she could come clean the bathroom as since the bathroom was near the entrance maybe they had missed something. the cleaning lady came (did not look very happy and we were not trying to insult her cleaning). she came in and quickly sprayed some bleach as she said on the carpet near the window and the bathroom. I loved everything about the stay but i had to go get some sprays and fabuloso to camaflauge the smell. I did not know this was a pet friendly hotel and this is my fault. My suggestion to Hampton maybe keep the rooms with pets on one side of the hotel, people who do not have pets should not have to smell their pee or listen to barking. The carpet should be pulled up if you allow pets. I went outside to sit for breakfast and someone allowed their pet to poop near the beautiful outdoor seating area and did not pick it up (no responsible pet owner). Needless to say i lost my appetite that morning, after sitting, taking a bite and then starring a poop, luckily i did not step in it. I loved the vibe of the hotel but the whole Pet, smell of urine ruined some of the stay for me. The beauty of New Smyrna & the close proximity to the beach helped. Not sure i would come back to this hotel due to the smell as a person who deals with Ashma should not have to deal with the scent and pet messes. Please please work on the issue with the Pets & Carpets. Love your hotel otherwise. Breakfast was very good each day: good selection each day (hot and cold), people serving and cleaning during breakfast always friendly and cared to make sure we were please. That was a plus plus.

NSB surprise The only issue was check in. Room was not ready at stated time, but the room was nice and the hotel is conveniently located.

Check in was fast and workers were friendly and helpful. The first room we stayed in, the bed was horrible; squeaky, old, lumpy, very uncomfortable. They moved us to another room for the next 2 nights and the bed was still very uncomfortable, just an old mattress I guess and the water pressure in the shower was non existent. The bathroom needed to be swept and dusted. Definitely needs some updating.

We chose this Hampton Inn for our first trip to NSB and loved it. The hotel feels new and clean, so perhaps recently remodeled. The location is fantastic with just a short walk to the beach past many cute shops and restaurants. Yes, parking costs extra but that is known in advance and reasonable for the area. Breakfast is standard free Hampton Inn selection but there are many cute cafes on the walk to the beach if you want something else. Rooms are spacious and nice. Staff was nice and accommodating to our requests. Loved NSB and this hotel. We’ll be back!

Front desk staff VERY nice. Once unpacked we were told we were in the wrong room and needed to switch. We didn't get the room we reserved. Was told that we could just use the pullout couch. Thats NOT what I reserved. Also had a tub faucet that wouldn't shut off.