Riverfront Hotel New Orleans

Just spent a few days at the Riverfront Hotel for work. Really great location for daily seminars at the convention center. The building is old and if you cannot do stairs, you might want to avoid the third floor (not sure about other floors) but I had to navigate down long hallways and up one set of six steps and down another set of six steps. The staff, however, was great. Housekeeping provided clean room and towels daily, front desk attendants were helpful and courteous, free coffee was hot, in room dining is a good choice, and the staff on valet parking duty were fast and polite.

I was taken off guard and very disappointed. The front desk ladies were very nice. When we got to the room I went to open the cabinet where the refrigerator was located and the door hung off to the side. The chair on the side was dirty. We had just arrived so we did not want to go out and decided to eat dinner downstairs. The person at the bar was extremely rude. He acted like he did not see us even though he looked over at us. We went back to the front desk to ask the ladies for help. They told us that the bar person was supposed to help us. He had us standing for at least 10 minutes with no response. When he finally told us to seat ourselves he came in after about 10 more minutes to take our order. We then saw him leaving going outside and smoking a cigarette or something while we were waiting. While we were waiting for him to return we saw a mouse run across the floor. He proceeded to walk down the street. We decided to leave because at that point we did not feel secure with eating there or drinking there. The serve was the worst I had ever experienced while on a vacation.

great location, extremely friendly staff (the highlight of my trip!), and delicious food. the hotel could use some room updates, which is why only 4 stars not 5. but if you’re not particular about small issues like that, this place is perfect

Great location with great employs.

Quiet but walkable to all local festivities and streets.

Jazz festival weekend Overall my stay was good everything is in walking distance, only thing I had issue with was the water pressure was to much.