Aloft New Orleans Downtown

Stayed for 3 nights, charged with early arrival fee more than half a nightly rate while the room was actually available. Even no combs…The cleaning lady either knocked at my door at 8am while I was sleeping or straight missed the cleaning for no reason. I was so busy around that I could not shoot my complaints. If you could locate a better place, this hotel is certainly not your first choice.

this hotel was one of the BEST hotels i have ever stayed at. it’s in a great location. the lobby, bar, and hangout area was beautiful. the girl at the front desk was super nice. there was no pet fee. the room was very spacious. gorgeous view. the tv had streaming services. parking garage right across the street. it was all around an amazing hotel, i would recommend this place to absolutely everyone.

It was so comfortable, I got to get in the pool , I got to sleep good and take a good shower .

Very modern hotel. Stayed 3 nights July 2025. All staff were welcoming & friendly. We had a city view room on 17th (top) floor. Lovely room, clean, complementary quality toiletries, really good air con. Great furnishings, lovely large bed, great hairdryer, complementary safe, complementary bottled water (one per day). You have to use yr room key to access the lift which gives a nice level of security. Extremely quiet once in room, never heard another guest. Unfortunately didn't get chance to use the pool, but the area looked clean. The one night we did decide to use the onsite restaurant they were only doing pizza, we opted to eat elsewhere, shame as the bar area did look really nice & welcoming. Perfect location for Bourban Street. If you book the Big Bus tour, the stop (no. 6) is just a 5 min walk round the corner. Walgreens on corner of block. Highly recommend this hotel and if ever we find ourselves back in NOLO, this would be our 1st hotel choice.

I always stay in the Marriott chain and this is the first time that I have wished I hadn’t. The shower was absolutely awful, it was a dribble so made washing hair and even just getting soap off, impossible. The shower tray was also unbelievably slippery that my partner fell over when first getting in there, thankfully he didn’t hurt himself too badly! Then the air conditioning grumbles out to life every 20 minutes waking us up with the noise. Finally, I was charged $19.20 and then $50.00 overnight one two occasions after already settling my bill in full. When speaking to reception they were less than helpful saying that it was for incidentals? And then couldn’t find the $19.20 charge so worrying and frustrating that they feel they can just charge your card whatever, so check your charging card and likely they are taking extra money without you knowing!! We informed reception of the shower and aircon and no one seemed to come up or if they did they didn’t do anything or check in or give us alternatives, just so unhelpful! Genuinely the worst service I’ve received at a Marriott and still need to sort out the money they’ve taken from me!