Sheraton New Orleans Hotel
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Sheraton New Orleans Hotel
No.18 of 4-Star Select Hotels in New Orleans
500 Canal St, New Orleans, Louisiana, 70130, United States
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Highlights
Superb views
Delicious breakfast
Lots to do
Pets welcomeAmenities
Outdoor swimming pool
Spa
Gym
Private parking
24-hour front desk
Luggage storage
Bar
Restaurant
All amenities
Property Description
Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Our family hotel in New Orleans is nestled on Canal Street, which puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center and Caesars Superdome. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, relax by our rooftop pool, or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections at Sheraton New Orleans Hotel.
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8.8/10
Everything was awesome!
All 122 reviews
Surroundings
Airport: Lakefront Airport
(17.3 km)
Airport: Louis Armstrong New Orleans International Airport
(25.9 km)
Train: Amtrak - New Orleans Union Passenger Terminal
(1.7 km)
Train: Ama Station (Historical)
(46.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Wardrobe
Check Availability
5
Deluxe King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Wardrobe
Check Availability
5
Club King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Conditioner
Check Availability
7
Traditional King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Conditioner
Check Availability
4
Deluxe Room, 2 Double Beds, City View (Mobility Accessible, Transfer Shower)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Heating
Cable channels
Bedding: Duvet
Check Availability
5
Traditional Room, 1 King Bed (Hearing Accessible)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Doorbell and phone alerts
Heating
Cable channels
Check Availability
5
Deluxe Room, 2 Double Beds, City View (Hearing Accessible)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Doorbell and phone alerts
Heating
Cable channels
Check Availability
4
Governor's King Suite, Club Lounge Access, 1 Bedroom Suite, 1 King, Sofa Bed
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
5
Deluxe King Room With City View-Hearing Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Heating
Cable channels
Visual alarm device
Check Availability
4
Club Level,Executive Suite,1 King,Sofa Bed
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Conditioner
Shampoo
Check Availability
2
Traditional Room, 2 Double Beds (Mobility Accessible, Tub)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Wardrobe
Connecting rooms
Check Availability
6
Traditional Room, 2 Double Beds (Hearing Accessible)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Doorbell and phone alerts
Heating
Cable channels
Check Availability
4
Deluxe King Room With City View And Transfer Shower-Mobility Accessible
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Heating
Cable channels
Bedding: Duvet
Check Availability
4
Executive King Suite With Sofa Bed-Club Lounge Access
1 King bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
4
Traditional Room, 1 King Bed (Mobility Accessible, Transfer Shower)
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Heating
Cable channels
Bedding: Duvet
Check Availability
5
Traditional Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Conditioner
Check Availability
5
Club Two Double Room
2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Doorbell and phone alerts
Conditioner
Check Availability
5
Traditional Room, 2 Double Beds (Mobility Accessible, Transfer Shower)
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Heating
Cable channels
Bedding: Duvet
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
122 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location9.0
- Service8.6
Average for similar properties in New Orleans
AI Summary
Guests appreciate the professional, friendly service and convenient downtown location near attractions like Bourbon Street and Jackson Square for easy exploration.
Anonymous User
January 19, 2025
The hotel room equipment is a bit old, but the service is very good.
Original TextTranslation provided by Google
Guest User
December 2, 2024
Everything was awesome!
Guest User
December 1, 2024
The front desk and valet parking service are very good. The view is beautiful
Original TextTranslation provided by Google
Anonymous User
August 12, 2024
love the location. great staff. welcoming atmosphere. cleanliness. very worth it!
Guest User
July 10, 2024
Large hotel very well placed for visiting the center. Nice view of the city from the 40th floor.
Original TextTranslation provided by Google
Becca16
May 28, 2024
I would like to tell you guys this hotel so crazy. They did service so bad, I booked a king bed room for 2 nights from App then I checked in they told me that they didn't have King bed room right now so I waited to follow them 2 hours and came back to receive my room. That's a double bed room 🤦♀️. They promised to me that is going to change a king bed room tomorrow but they didn't change anything. I still used that room till I checked it out. I felt like they was lying to me when they was serving. They just prioritize customers who book rooms via their website. But that's not fair. I didn't know anything about this hotel without app so how can I book from their website. That's stupid service. This hotel is only worth 2 stars.
Omfaris
March 20, 2024
Amazing view from the highest floor.
Staff are professional, friendly and helpful.
Coral~
March 18, 2024
The front desk service is very good, but the travel converter cannot be used. The front desk also specially helps arrange for people to buy it and deliver it to the room. The room service was also very fast. They even sent a piece of bread, so I was too lazy to argue.
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Gym
Private parking
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Currency exchange
Conference room
Business center
Multi-function room
Wi-Fi in public areas
Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Rooftop pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, US$42.00 (approx. PHP 2,443.34) Daily. Reservation not needed.
Private parking
Additional charge
Valet parking
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Vietnamese
Chinese (Mandarin)
French
Spanish
Food & Drink
Bar
Lobby bar
Room service
Convenience store/kiosk
Health & Wellness
Spa
Gym
Public Areas
No smoking in public areas
Water purifier
ATM
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Ironing service
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Fax/copying service
Business center
Wedding service
Accessibility
Assistive listening devices
Braille signs
Accessible rooms available
Stair-free main entrance
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 16:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:US$24.00 (approx. PHP 1,396.20) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$75.00 (approx. PHP 4,363.11) per room per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1991
- Renovated: 2012
- Number of Rooms: 1110
Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Our family hotel in New Orleans is nestled on Canal Street, which puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center and Caesars Superdome. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, relax by our rooftop pool, or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections at Sheraton New Orleans Hotel.
Frequently Asked Questions
What is the cancellation policy for Sheraton New Orleans Hotel?
The cancellation policy for Sheraton New Orleans Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Sheraton New Orleans Hotel?
What are the check-in and check-out times at Sheraton New Orleans Hotel?
Standard check-in time at Sheraton New Orleans Hotel is 16:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Sheraton New Orleans Hotel?
Can I bring my pet inside the Sheraton New Orleans Hotel?
Pets are allowed on request at Sheraton New Orleans Hotel. Charges may be applicable.Can I bring my pet inside the Sheraton New Orleans Hotel?
How far is the Sheraton New Orleans Hotel from the closest airport?
The closest airport is Lakefront Airport, and it is about 21 mins from hotel by car (17.3 km).How far is the Sheraton New Orleans Hotel from the closest airport?
About This Property
| Nearest Airport | LAKEFRONT AIRPORT |
|---|---|
| Distance to Airport | 17.27KM |
| Nearest Train Station | Amtrak - New Orleans Union Passenger Terminal |
| Distance to Train Station | 1.71KM |
| Average Price From | PHP16148 |
| Hotel Star Rating | 4 |