Loft 523

Conveniently located near Canal Street and tourist attractions, with friendly staff and comfortable, spacious rooms. However, no negative aspects were mentioned in the reviews.

July 2025 I experienced not wanting to leave... The hospitality and attention to details were unmatched by my other hotel stays. As a military veteran, I developed a keen eye and this hotel exceeded my expectations in every way. Chris, at the front desk and Leslie the director went out of their way to ensure that the guests that I met while there, felt acknowledged and welcomed past the check-in experience. They were really welcoming, professional, and attentive throughout my stay. The room was spotless, spacious, and nicely decorated. The bed was uncommonly comfortable, and small touches like the artistic lighting made the room feel luxurious. I made great use of the separate bathtub, which was clean and in a well-maintained restroom, and thoughtfully designed. The balcony was a highlight! It is perfectly located within walking distance to Canal Street and Bourbon Street, yet quiet enough for a peaceful night’s sleep. I wouldn’t hesitate to recommend this hotel to anyone looking for a getaway, business trip, family vacation, etc. This was the second hotel I stayed at in the two weeks I visited New Orleans, but it'll be the only one I want to return to!

Many things about this hotel are not as advertised but a bait and switch. The amenities are all at the sister hotel a couple blocks away. It took me about 15 minutes to figure out the front door, which was locked, and the desk not staffed 24/7 as reported. I seemed to be the only person staying here. The curtains blocked no light as they are sheer. There was a kettle but no tea provided. There was no coffee pot for the single use pods provided. I was unable to use the lighted mirror because of a pole in the way. I do not recommend this hotel. There are plenty of other options in the area.